Avoid any dealings with them Ordered astro alan at the beginning of December 2021 as a Christmas present for my son. Still waiting for it to be delivered , they have taken payment but have failed to provide the goods. I've sent numerous emails with no response. I wouldn't recommend purchasing anything from this firm as they just don't seem to care about any kind of customer service.

Happiness It made me and everyone feel like we were in another dimension especially the kids. It makes them so happy.. it will go directly in my future baby’s room

Delivery took about a month but I… Delivery took about a month but I understand because my order was approaching holidays. I couldn’t be happier with this experience. I was so excited to receive this order, girl this is everything!! I love the look in my room.

I had almost lost my LED Tape in… I had almost lost my LED Tape in shipping as there's no notification procedure when it comes outside USA But when I informed regarding my non deliverance the Viral lights team got into action. End to end notification for the user is important

SCAM - Still waiting for refund almost a year later SCAM - I bought the lights at my daughter's request in November 21, they finally arrived after Christmas (despite their worthless 'arrive by Christmas guarantee'), the quality is total rubbish but their equally worthless 'Satisfaction Guarantee' wasn't honoured. Eventually they offered to refund 50% which I accepted in January 22. They ignored my acceptance and then, when I chased, they said they hadn't received my emails providing photos, etc. which were in my original email trail backwards and forwards with them! Blatant and proveable lies. I am still getting hassled by the credit card company as Viral Lights have credited and debited so many times that we now owe them! I've emailed again today asking them to sort this out once and for all but after a year of this nightmare, hope is fading fast. Save yourselves and just don't buy from them!