Iona Mackay
GBAVOID AVOID AVOID Agree with all… AVOID AVOID AVOID Agree with all others, appears to be a complete scam. money taken, emails bounce back. No tracking, taken my money and have nothing to show for 2 months. So predictable. Offer something for kids which parents bend over backwards to try and please and they rip you off every time. sick of ordering things online. Whatever happened to our high streets... reliable, convenient and dying, very sad
Tushar Ojha
INI had almost lost my LED Tape in… I had almost lost my LED Tape in shipping as there's no notification procedure when it comes outside USA But when I informed regarding my non deliverance the Viral lights team got into action. End to end notification for the user is important
Stephenie Banks
CALove the lights! I really love the lights for my daughters room. I looked at the blue prints and it was suppose to be enough lights to do the whole ceiling and then probably about 9 feet more, but it was a bit short, which was a bit disappointing, but I’ll definitely be ordering more!
Ken Freymuth
GBbeen tryin for over a year now to get… been tryin for over a year now to get some lights replaced had 2 rolls of the lights malfunction when i try to set it to blue one half of the lights in the room turns off been constantly messaging their customer service and no response from them the lasdt message i got from them was on jan 27 2022 almost 2 yrs trying to get a replacement and they must be a bunch of cheap tight ass losers that dont want to stand behind their product
Steve
GBAvoid any dealings with them Ordered astro alan at the beginning of December 2021 as a Christmas present for my son. Still waiting for it to be delivered , they have taken payment but have failed to provide the goods. I've sent numerous emails with no response. I wouldn't recommend purchasing anything from this firm as they just don't seem to care about any kind of customer service.