been tryin for over a year now to get… been tryin for over a year now to get some lights replaced had 2 rolls of the lights malfunction when i try to set it to blue one half of the lights in the room turns off been constantly messaging their customer service and no response from them the lasdt message i got from them was on jan 27 2022 almost 2 yrs trying to get a replacement and they must be a bunch of cheap tight ass losers that dont want to stand behind their product

Customer Service/Fulfilling Complete Order Needs Improvement The lights and idea are pretty good. I bought a bundle package which would include the Projector and (2) 16ft LED light tapes. All I received was the (2) Light Tapes. In contacting them about sending me the Projector, they don't really respond quickly. Rather after a few emails and a phone call, someone finally got back to me. I send my email message back quickly to them, only to wait a few days for a response. Still haven't received the projector, but got an email stating they passed my information on to another department. Kind of getting the run-around on a mistake that they made, and yet they don't seem to care to much. I'd look for another company until they figure out how to fulfill an order completely and respond quicker about fixing their mishap. In addition, there is a short in one of the tapes in which I will need to fix. Mentioned this to them, but did they offer to replace it with one that is functioning properly? Not at all!

These lights are so fun and exciting to… These lights are so fun and exciting to put up, and they make the room so much more fun! I would totally buy these over regular strip light anywhere else. However, while putting them up I had to put tape on them because the would start falling off. Otherwise I love them!

Delivery took about a month but I… Delivery took about a month but I understand because my order was approaching holidays. I couldn’t be happier with this experience. I was so excited to receive this order, girl this is everything!! I love the look in my room.

Viral Lights Viral lights work amazing, and I'm very happy with my order. My entire bedroom comes together perfectly now and there are so many amazing features and settings. Amazing product overall!!