Viral Lights

Raleigh, United States
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3.70
Based on 20 Reviews

5

50.00%

4

20.00%

3

5.00%

2

0.00%

1

25.00%
About Viral Lights

Viral Lights started from a group of people on a mission to share the most astounding lights with the world. We firmly believe that we're more than just a company who sells cool lights. We want to build a family - and we know that the only way to do that is by ensuring our customers are happy.

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Ashley A
MU

Happiness It made me and everyone feel like we were in another dimension especially the kids. It makes them so happy.. it will go directly in my future baby’s room

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Eric Kramer
GB

I had a small problem with getting my… I had a small problem with getting my order number at first, so after contacting they were extremely helpful and gave me more info than I even needed to ensure that my order mattered to them. My order came a day ahead of schedule and was very pleased with my order awesome product recommended for anyone!

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Tahlia
AU

HIGHLY RECOMMEND!!! This product is amazing quality! The lights came in a cute box, with absolutely everything u need to hang them up! They are super easy to set up and use, and the colours are all super cool! The costumer experience was really good too, I got personalised emails saying when they were shipped and when they were supposed to arrive. Highly recommend this product!!!

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Steve
GB

Avoid any dealings with them Ordered astro alan at the beginning of December 2021 as a Christmas present for my son. Still waiting for it to be delivered , they have taken payment but have failed to provide the goods. I've sent numerous emails with no response. I wouldn't recommend purchasing anything from this firm as they just don't seem to care about any kind of customer service.

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Steve Galindo
GB

Customer Service/Fulfilling Complete Order Needs Improvement The lights and idea are pretty good. I bought a bundle package which would include the Projector and (2) 16ft LED light tapes. All I received was the (2) Light Tapes. In contacting them about sending me the Projector, they don't really respond quickly. Rather after a few emails and a phone call, someone finally got back to me. I send my email message back quickly to them, only to wait a few days for a response. Still haven't received the projector, but got an email stating they passed my information on to another department. Kind of getting the run-around on a mistake that they made, and yet they don't seem to care to much. I'd look for another company until they figure out how to fulfill an order completely and respond quicker about fixing their mishap. In addition, there is a short in one of the tapes in which I will need to fix. Mentioned this to them, but did they offer to replace it with one that is functioning properly? Not at all!

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