Viral Lights

Raleigh, United States
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3.70
Based on 20 Reviews

5

50.00%

4

20.00%

3

5.00%

2

0.00%

1

25.00%
About Viral Lights

Viral Lights started from a group of people on a mission to share the most astounding lights with the world. We firmly believe that we're more than just a company who sells cool lights. We want to build a family - and we know that the only way to do that is by ensuring our customers are happy.

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Tahlia
AU

HIGHLY RECOMMEND!!! This product is amazing quality! The lights came in a cute box, with absolutely everything u need to hang them up! They are super easy to set up and use, and the colours are all super cool! The costumer experience was really good too, I got personalised emails saying when they were shipped and when they were supposed to arrive. Highly recommend this product!!!

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Steve
GB

Avoid any dealings with them Ordered astro alan at the beginning of December 2021 as a Christmas present for my son. Still waiting for it to be delivered , they have taken payment but have failed to provide the goods. I've sent numerous emails with no response. I wouldn't recommend purchasing anything from this firm as they just don't seem to care about any kind of customer service.

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Jordan DeWeerd
GB

These lights are so fun and exciting to… These lights are so fun and exciting to put up, and they make the room so much more fun! I would totally buy these over regular strip light anywhere else. However, while putting them up I had to put tape on them because the would start falling off. Otherwise I love them!

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Lisa B Lume
AU

SCAM - Still waiting for refund almost a year later SCAM - I bought the lights at my daughter's request in November 21, they finally arrived after Christmas (despite their worthless 'arrive by Christmas guarantee'), the quality is total rubbish but their equally worthless 'Satisfaction Guarantee' wasn't honoured. Eventually they offered to refund 50% which I accepted in January 22. They ignored my acceptance and then, when I chased, they said they hadn't received my emails providing photos, etc. which were in my original email trail backwards and forwards with them! Blatant and proveable lies. I am still getting hassled by the credit card company as Viral Lights have credited and debited so many times that we now owe them! I've emailed again today asking them to sort this out once and for all but after a year of this nightmare, hope is fading fast. Save yourselves and just don't buy from them!

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PRO Delivery Tips
GB

Nice Simple, Touch Light took awhile but did come. Look nice so far. Music setting works nicely. I think the lights are set to react to bass. Still need to try remote to see more settings. However, original setting is good. Overall for the price I'm satisfied.

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