30 day return/refund policy is a LIE! They offer a 30 day refund policy and their customer service representative “Irene” will not give me the return address info. She has gone back and fourth with me for 6 days, telling me how expensive it is to return ship. Only offering me a refund of $18usd when I paid $200. I don’t care about the shipping costs, that’s my problem. I WANT TO RETURN A PORTION OF MY ORDER AND I WANT MY REFUND! This company avoids the policy that they offer and are stealing from their customers by not offering the return address, and avoiding the point here!!!! Do not buy from this company if you hope to return! They are scammers!

I returned the lamp I purchased through… I returned the lamp I purchased through UPS months ago. Emptoo has not refunded the 599.99 into my account. DO NOT PURCHASE FROM THIS BUSINESS THEY ARE A SCAM. I HAVE BEEN WAITING FOR MY REFUND FOR LITERALLY 4 MONTHS. EACH TIME EMPTOO STATES THEY WILL REFUND MY CARD. DO NOT ORDER FROM THEM.

Classy collage of products I think the products are outstanding at least picture-wise. Will be clearer once I have received the actual products.

My nephew absolutely loved his study… My nephew absolutely loved his study lamp and bed lamp ... Thank you for great customer service for sure it surpass my expecting.. I will be a loyal customer becz here I can find unique lamps which are not available in my home land ...

Absolute nightmare Absolute nightmare. Total scam and dangerous! Took forever to even receive the lamps, and only received because I asked again and again.. When I finally received all the lights are faulty and smoke when charging!! Now they don't even work. 'Irene' not providing a refund so far... Do not purchase from here