Quick response and solved my issue -

The order was fulfilled as ordered The order was fulfilled as ordered. The communication was less than adequate due to not being able to know when order is or was shipped. I did not have a problem with the delivery time but would have been nice to have been informed of estimated time period. Had trouble when calling as well as emailing. It got to a point where I was not sure if "The Lighting Marketplace" was a real business or it was a scam. Communication is very important.

The fan is perfect. I bought a discontinued product and was having trouble matching the color with the existing units elsewhere in my house. They got it perfect.

The product is outstanding - Great value for $ The quality of the product exceeded my expectations. I received the light fixture the very next day. Took the product out of the box and was impressed with the overall design. Easy to see, it was built to last. Installed the fixture and it looks great. Overall great experience.

Returns ignored… disappointing I had purchased fans that were too large, I asked to return them and was told if I purchased two other fans they would send me return labels and refund my original fans once they were received. It has been over three weeks and I have not received my refund and the company will not reply to any of my requests for information. I will now have to dispute this on my credit card…