i had an issue with the timer on my… i had an issue with the timer on my holiday lights. they would set off an hour later every day. i messaged customer support and was assisted by cecilia. she understood my frustration and sent me a new timer. when i received the package, i was surprised she sent me a new complete box of lights! i swapped out the old timer with the new one. lights go on without a time delay now. thank you so much for the professional service!

Great product -

excellent product had no reason to deal with customer care so can only comment on the products,excellent in price quality,really bright xmas lights cannot fault them.

Gardens lights Bought a set of garden lights that malfunctioned shortly after installing them which was frustrating. Contacted the supplier and they said no need to painstakingly take the lights down and return them, they would send a replacement set out immediately. The arrived quick, swapped them over and they worked perfectly. Nice and bright too!

Rubbish Pretty similar experience to others. Lights lasted less than 4 months. Have sent 2 emails without even receiving a reply. Amazon asked for feedback on response from seller !! I suggest you buy from somewhere else.