excellent product had no reason to deal with customer care so can only comment on the products,excellent in price quality,really bright xmas lights cannot fault them.

😡😡😡😡😡 These people are useless for customer help. They take 3 days to back to you, whether by email or 'chat', only to ask you to send photos or proof of payment when you've already done so. They obviously don't even read the enquiries. After saying they could fix my lights if bought within 1 year, they then said it was too much trouble for them and they wouldn't offer a refund even though they had no replacement. Just lousy service and obviously a disappointing product as it stopped working within a week. Loose connections all round...

Great product -

A really good product to have A really good product to have. I have a positive experience with this product and company.

Don’t reply to emails Don’t reply to emails. Really poor customer service.