Gardens lights Bought a set of garden lights that malfunctioned shortly after installing them which was frustrating. Contacted the supplier and they said no need to painstakingly take the lights down and return them, they would send a replacement set out immediately. The arrived quick, swapped them over and they worked perfectly. Nice and bright too!

good customer service My lights quit working after one season, and I was pleasantly surprised with how quickly the responded to my email. They offered a refund since they were sold out. But I asked if they could just replace them for me when they came back in stock. And they remembered and mailed a new set as soon as they were available. Thank you!

i had an issue with the timer on my… i had an issue with the timer on my holiday lights. they would set off an hour later every day. i messaged customer support and was assisted by cecilia. she understood my frustration and sent me a new timer. when i received the package, i was surprised she sent me a new complete box of lights! i swapped out the old timer with the new one. lights go on without a time delay now. thank you so much for the professional service!

Amazing Customer Service We loved the look and functionality of the lights, but they stopped working after about three months. I contacted customer support and had a replacement within a week. Communication was prompt and they offered a few suggestions on how to possibly fix the problem. When the new lights arrived, I plugged the new control box into the old lights and they functioned properly. I believe the extreme cold weather we had broke the control boxes. Very happy with how Ollny handled the problem

😡😡😡😡😡 These people are useless for customer help. They take 3 days to back to you, whether by email or 'chat', only to ask you to send photos or proof of payment when you've already done so. They obviously don't even read the enquiries. After saying they could fix my lights if bought within 1 year, they then said it was too much trouble for them and they wouldn't offer a refund even though they had no replacement. Just lousy service and obviously a disappointing product as it stopped working within a week. Loose connections all round...