I like Vinted but I've had some… I like Vinted but I've had some unpleasant experiences where support wouldn't help. Eg. receiving an item which was not as described (even when asked on private message), support teams says me as a buyer need to pay for postage and then I had to wait a week for the seller to confirm they got their parcel so I can have my refund. Eg 2 buyer did not pick up their parcel which was then sent back to me and I had to wait a total of 4 weeks not knowing where my parcel was and what was going on. Eventually had it delivered broken and there was nothing I could do eg 3 Listings being deleted with no reasoning ???

Vinted I downloaded this app over a year ago , and it has been the best decision I have made . This app is so easy to use and other members are on the whole very friendly . I’ve made many purchases and listings on this app and I will continue to do so ! The only thing that could be improved is the customer help I’ve had queries about shipping methods and found the Vinted help suggestions very unhelpful but on the whole I love this app

Good for selling Good for selling, not so good for buying. Photos aren't the same as seeing an item in the flesh and having ordered a couple of things that, whilst, were good labels, the items were very worn, despite the seller saying they were in very good condition. Think there's some okay stuff on Vinted but an awful lot of rubbish. I wouldn't buy again unless something was new with tags. The only other weird thing is the sizing chart. No way is a 12 large....

how to get my money back? there was some problem with the buyer, she told me she had sent my order almost a week ago though the information on the app told me she had yet to send it to me. she told me there was a problem with the tracking system and both of us reported the situation to vinted, who proceeded to suspend the order. they’re saying they’re trying to speak with the delivery company, and to wait for more news meanwhile they haven’t returned my money yet, i don’t know how they’re going to resolve this issue and what is true or not.

well well, good that they are doing the business for sustainability and stuff but whenever I pass by their headquarters in Vilnius, so many employees drive in and out with a diesel car or a crazy Ferarri.. whatever car that looks kinda bad for their environment. which I think it's a bit funny. Also whats with the buyer protection fee? Whats the rule?? 1 euro protection fee for a 3 euro shirt with 3.14 shipping fee???? So high compared to what I buy and shouldn't I at least be able to select if I want to be protected or not?