To much shipping cost, otherwise great I love everything about Vinted except one thing. The shipping costs too much! Whenever I find something with a good price that I like. When I go to shop now th shipping costs more than the item itself. That’s crazy and they take buyer protection fee too

Getting Worse Getting Worse. Items that have been worn and even described as worn still being sold as new or new without tags. Raised concern with customer support who back the buyer! Takes forever for a refund. Takes forever for a lost item to be refunded, in excess of 30 days. Lack of customer support, always the same response.

Brilliant!!! Order every week from Vinted, haven’t shopped anywhere else since getting the app absolutely LOVE IT!!

Not great for buyers I have previously had a really good experience with Vinted but recently, it's become more and more expensive to buy items. The 'buyer protection fee' is an absolute joke - you have very little protection as a buyer on the app. The final nail in the coffin was when I bought an item that was never sent. Using the help guide online I cancelled the order, in order to generate a refund. I have received negative feedback for cancelling (despite the help guide twlling me to do as such) but the seller has recieved no repercussions for not sending the item. I used to use the app all the time but this experience has definitely made me change my mind

Good for sellers, bad for buyers, costed me money 3 times As a seller it's easy to use as it's easy to upload products although there is a large number of products you cannot sell for no good reason (eg yoga mats). For some reason items don't sell as much as on competitor platforms. As a buyer, however, it's a complete joke. You pay a huge buyer protection fee which doesn't protect the buyer as if the item is not as described the buyer has to pay to return it. You are completely dependent on the good will of the seller which can be none existent, and I have already lost money with them 3 times. The costumer support is non existent and they just send you automated messages that do not fix any problems. I would warn anyone against buying anything through vinted as it's very possible to loose money. I am thinking of keeping the account just to sell things and am not sure I will risk buying anything through them again, as I am effectively paying to protect scammers