Brilliant idea Brilliant idea, excellent app., very slick payment system and a satisfactory way to move on old or pre-loved clothing. But no 5 stars though. Let down badly by logistics. Evri and Yodel actually ok but Inpost very patchy which is a shame as the locker system is sublime. Less said about time wasting buyers who fail to collect the better.

well well, good that they are doing the business for sustainability and stuff but whenever I pass by their headquarters in Vilnius, so many employees drive in and out with a diesel car or a crazy Ferarri.. whatever car that looks kinda bad for their environment. which I think it's a bit funny. Also whats with the buyer protection fee? Whats the rule?? 1 euro protection fee for a 3 euro shirt with 3.14 shipping fee???? So high compared to what I buy and shouldn't I at least be able to select if I want to be protected or not?

Great app Have bought and sold. Never a problem. Easy to use, well laid out

Good for selling Good for selling, not so good for buying. Photos aren't the same as seeing an item in the flesh and having ordered a couple of things that, whilst, were good labels, the items were very worn, despite the seller saying they were in very good condition. Think there's some okay stuff on Vinted but an awful lot of rubbish. I wouldn't buy again unless something was new with tags. The only other weird thing is the sizing chart. No way is a 12 large....

The concept is brilliant for both… The concept is brilliant for both sellers and buyers. If you are lucky enough to not be “targeted” by AI, all good. The second you have an issue though, customer service is not that great. You mainly “converse” with bots and only after several emails and messages, an actual employee gets dragged into conversation. If your account gets suspended or permanently deleted there is no way back. You could spend the next 30 years sending them emails to prove they were wrong, cuz there is no coming back on the bots’ decision to close the account. That being said, Henry from customer service was very polite, even though he could not reverse the almighty 🤖 decision to close my account. Also, if you do have your account closed, they at least allow you to recover all the money you had in your Vinted account, hence why they get 3stars