Vinted I downloaded this app over a year ago , and it has been the best decision I have made . This app is so easy to use and other members are on the whole very friendly . I’ve made many purchases and listings on this app and I will continue to do so ! The only thing that could be improved is the customer help I’ve had queries about shipping methods and found the Vinted help suggestions very unhelpful but on the whole I love this app

A functional App to use for buying and selling A functional App to use for buying and selling. Its both automatic and customer service systems work out well. I had three items that were sold were lost via post. My buyers got their money back, and I got paid too, thanks to their protection plans. I received one damaged item, reported the issues immediately with photo evidence, the seller accepted the refund and paid the postage within Vinted App, so I sent it back to them just as they bought it from me, with my payment refunded in time after they had received the item. I wrote to customer service a couple of times as the app did not load. They answered pretty quickly and committed that they were trying to improve the app. Other issues, such as when similar but not the same products uploaded were deleted, were dealt with almost immediately when appealed. Overall, if one follows the procedures on Vinted, it provides fast, responsive, and enjoyable purchasing and selling experiences.

Brilliant!!! Order every week from Vinted, haven’t shopped anywhere else since getting the app absolutely LOVE IT!!

how to get my money back? there was some problem with the buyer, she told me she had sent my order almost a week ago though the information on the app told me she had yet to send it to me. she told me there was a problem with the tracking system and both of us reported the situation to vinted, who proceeded to suspend the order. they’re saying they’re trying to speak with the delivery company, and to wait for more news meanwhile they haven’t returned my money yet, i don’t know how they’re going to resolve this issue and what is true or not.

Great app Have bought and sold. Never a problem. Easy to use, well laid out