Some good some bad Love the idea of how easy it is to sell, however there does seem to be a lot of very obvious fakes. More needs to be done to eliminate these and there would be confidence for buyers. I have noticed at least 12 just this morning

how to get my money back? there was some problem with the buyer, she told me she had sent my order almost a week ago though the information on the app told me she had yet to send it to me. she told me there was a problem with the tracking system and both of us reported the situation to vinted, who proceeded to suspend the order. they’re saying they’re trying to speak with the delivery company, and to wait for more news meanwhile they haven’t returned my money yet, i don’t know how they’re going to resolve this issue and what is true or not.

OK for buying OK for buying, but what price you see you need to at least double for fees and shipping, I have purchased some great items and if they fit that's great but if they don't you'll never make your money back or even cover your costs, I have sold a few items and all have been OK

well well, good that they are doing the business for sustainability and stuff but whenever I pass by their headquarters in Vilnius, so many employees drive in and out with a diesel car or a crazy Ferarri.. whatever car that looks kinda bad for their environment. which I think it's a bit funny. Also whats with the buyer protection fee? Whats the rule?? 1 euro protection fee for a 3 euro shirt with 3.14 shipping fee???? So high compared to what I buy and shouldn't I at least be able to select if I want to be protected or not?

A functional App to use for buying and selling A functional App to use for buying and selling. Its both automatic and customer service systems work out well. I had three items that were sold were lost via post. My buyers got their money back, and I got paid too, thanks to their protection plans. I received one damaged item, reported the issues immediately with photo evidence, the seller accepted the refund and paid the postage within Vinted App, so I sent it back to them just as they bought it from me, with my payment refunded in time after they had received the item. I wrote to customer service a couple of times as the app did not load. They answered pretty quickly and committed that they were trying to improve the app. Other issues, such as when similar but not the same products uploaded were deleted, were dealt with almost immediately when appealed. Overall, if one follows the procedures on Vinted, it provides fast, responsive, and enjoyable purchasing and selling experiences.