Are You sure it's a good behaviour to… Are You sure it's a good behaviour to treat clients like this? I didn't have tracking number, etc. I know I paid, nothing more.

Very good experience with Alyssa Very good experience with Alyssa, customer support. I decided to return the purchased goods, and Alyssa replied to my emails very promptly, detailed and professional. The case was solved quickly and money was returned to my credit card in few days.

I purchased a pair of Osmo heated… I purchased a pair of Osmo heated gloves and apparently they are faulty. Having contacted Osmo via email they immediately responded and promised to send out a replacement pair. As soon as they arrive and if they perform as expected I shall be submitting a new review with five stars as deserved 👌

Outstanding purchasing process. From finding the product online, talking with Eugene in support services and placing my order, it was possibly the best online purchasing experience I have had. Looking forward to getting the shipping updates and receiving the product. Great to deal with a family business rather than the large corporate. Good Job OSMO / Eugene.

OSMO doggofinder OSMO doggofinder, OSMO tracker and infact any OSMO doggy thing is a SCAM. The products are falsely advertised. The product received is NOT what they say it is. Then the only contact is via email where they go around and around and around and you then get a return address. You post the product in good faith only to find it returned to sender- address unknown. ( IT IS A FAKE ADDRESS). DO NOT USE THIS PEOPLE THEY ARE THIEVES.