A listening ear … I was listened to concerning the faulty BP monitor and immediate steps where taken to replace the machine. Even when I said I could not complete one part of what was required in order to prove that this machine did not work properly, there was no hassle about it; just a simple "we are replacing it free of charge". I appreciate this.

Very good experience with Alyssa Very good experience with Alyssa, customer support. I decided to return the purchased goods, and Alyssa replied to my emails very promptly, detailed and professional. The case was solved quickly and money was returned to my credit card in few days.

the customer service is next level the customer service is next level. 24/7 super friendly and helpful staff. unfortunately my ordered OSMO IPL broke after 3 weeks and the company will now send me a new one.

SCAM company Be careful, it is scam! -Hidden costs are present, bit not mentioned - Send back is very difficult, no Information is provided, and not the full amount is repaid. - Additional hidden costs of 14.99$ for sending back because of „service“ Be careful with this scam company

heated gloves wrong size I ordered heated gloves. All worked well but I ordered the size "S" and got bigger ones. It is not possible for me to identify, which size the gloves are because it is not indicated on the gloves but only on the packaging and obviously this marking is wrong because the dimensions do not correspond to those given in the tables provided by Osmo