Osmo 4g portable MiFI Customer Svc Customer Service response time was prompt. Didn’t have to wait long for Sherry to assist me after sending Chat Message with my problem and gave my email address. I was very surprised by response time and courteous service I received today, I really wasn’t sure how long I would have to wait for an answer. Osmo proved that there is still professional, courteous and helpful customer service left in most companies! Thank you Sherry, thank you Osmo. All the best to everyone.

Exceptional Service, but PayPal problem I used the Chat function to ask whether the Osmolaser is for light hair and when the bot could not help me, a customer support came online right away and answered my question. I have never experienced such a fast response especially at almost midnight. Loved it, and also purchased the Osmolaser right away, will check it out soon. I gave only 4 stars because the PayPal transaction froze and did not go through even after browser cash purge in Google Chrome and signing in several times. Might be a PayPal problem though. Payment with credit card went smoothly.

Are You sure it's a good behaviour to… Are You sure it's a good behaviour to treat clients like this? I didn't have tracking number, etc. I know I paid, nothing more.

SCAM company Be careful, it is scam! -Hidden costs are present, bit not mentioned - Send back is very difficult, no Information is provided, and not the full amount is repaid. - Additional hidden costs of 14.99$ for sending back because of „service“ Be careful with this scam company

A listening ear … I was listened to concerning the faulty BP monitor and immediate steps where taken to replace the machine. Even when I said I could not complete one part of what was required in order to prove that this machine did not work properly, there was no hassle about it; just a simple "we are replacing it free of charge". I appreciate this.