the customer service is next level the customer service is next level. 24/7 super friendly and helpful staff. unfortunately my ordered OSMO IPL broke after 3 weeks and the company will now send me a new one.

Very good experience with Alyssa Very good experience with Alyssa, customer support. I decided to return the purchased goods, and Alyssa replied to my emails very promptly, detailed and professional. The case was solved quickly and money was returned to my credit card in few days.

SCAM company Be careful, it is scam! -Hidden costs are present, bit not mentioned - Send back is very difficult, no Information is provided, and not the full amount is repaid. - Additional hidden costs of 14.99$ for sending back because of „service“ Be careful with this scam company

Outstanding purchasing process. From finding the product online, talking with Eugene in support services and placing my order, it was possibly the best online purchasing experience I have had. Looking forward to getting the shipping updates and receiving the product. Great to deal with a family business rather than the large corporate. Good Job OSMO / Eugene.

Osmo 4g portable MiFI Customer Svc Customer Service response time was prompt. Didn’t have to wait long for Sherry to assist me after sending Chat Message with my problem and gave my email address. I was very surprised by response time and courteous service I received today, I really wasn’t sure how long I would have to wait for an answer. Osmo proved that there is still professional, courteous and helpful customer service left in most companies! Thank you Sherry, thank you Osmo. All the best to everyone.