Superior staff support today Superior staff support today. More than willing to assist with a lost order and readily offered a replacement. It is greatly appreciated to have trust in a company and product, and her assistance today really made a difference. I really need the product and a replacement is being shipped. Great Service.

the customer service is next level the customer service is next level. 24/7 super friendly and helpful staff. unfortunately my ordered OSMO IPL broke after 3 weeks and the company will now send me a new one.

Quality ok Quality ok I bought a lamp for daylight. Quality send to be ok, but there was no form for the possibility to return. It came from Norway and therefore one week to receive was very quick. I'm satisfied.

I purchased a pair of Osmo heated… I purchased a pair of Osmo heated gloves and apparently they are faulty. Having contacted Osmo via email they immediately responded and promised to send out a replacement pair. As soon as they arrive and if they perform as expected I shall be submitting a new review with five stars as deserved 👌

A listening ear … I was listened to concerning the faulty BP monitor and immediate steps where taken to replace the machine. Even when I said I could not complete one part of what was required in order to prove that this machine did not work properly, there was no hassle about it; just a simple "we are replacing it free of charge". I appreciate this.