Outstanding purchasing process. From finding the product online, talking with Eugene in support services and placing my order, it was possibly the best online purchasing experience I have had. Looking forward to getting the shipping updates and receiving the product. Great to deal with a family business rather than the large corporate. Good Job OSMO / Eugene.

Talking about high quality products but… Talking about high quality products but in the end these Products are made in China end even get shipped from China. Extra pay for insurance and to track the packet but you can't see much where it is.

Osmo vs Tractive Quick response but I am still wanting to know if Osmo is affiliated with Tractive — can you please explain. I’d like to use you product but unsure of its suitability. Doug Lockhart

Well, great service Well, I know you have done your very best. The service and the conversation was very very friendly. I've tried to send u a Video. But I can not make it so small as u want it. I'm sorry for that. I will recomment your Company to all my friends

DON'T BUY ANYTGING, BIG FRAUD COMPANY This company is a fraud. They just take your money and don't send you anything. I ordered an IPL device for 149€, on the 15th of March and since then it has been only forwarding AI messages from the support team with silly explanations such as it takes time, the order got lost etc... So, they send a new device and a link for the tracking number. When the link gets opened it still shows the date of 2nd April. It's almost May. I know I wont see nor the product nor the money, but I hope that someone will stop this stealing. Apparently the owner of the brand is SETH MEDIA AS placed ib Norway with only one member in charge. I hope people will read the reviews because they need ti know the truth. The support team is also horrible, it's just automaticly generated answears and with no telephone number. I have reported all the fraud activities to authorities in EU and hope something will change.