Superior staff support today Superior staff support today. More than willing to assist with a lost order and readily offered a replacement. It is greatly appreciated to have trust in a company and product, and her assistance today really made a difference. I really need the product and a replacement is being shipped. Great Service.

the customer service is next level the customer service is next level. 24/7 super friendly and helpful staff. unfortunately my ordered OSMO IPL broke after 3 weeks and the company will now send me a new one.

OSMO doggofinder OSMO doggofinder, OSMO tracker and infact any OSMO doggy thing is a SCAM. The products are falsely advertised. The product received is NOT what they say it is. Then the only contact is via email where they go around and around and around and you then get a return address. You post the product in good faith only to find it returned to sender- address unknown. ( IT IS A FAKE ADDRESS). DO NOT USE THIS PEOPLE THEY ARE THIEVES.

Very good experience with Alyssa Very good experience with Alyssa, customer support. I decided to return the purchased goods, and Alyssa replied to my emails very promptly, detailed and professional. The case was solved quickly and money was returned to my credit card in few days.

The device comes in a nice case The device comes in a nice case, which always keeps the device in good hands. The case has a magnetic lid. The instruction manual is in English. It contains a comprehensive description of what should not be done. The actual handling describes a probably older device and is not detailed enough. Upon my complaint, the service immediately sent me the German version of these instructions. Afterwards I asked for more detailed explanations of how to use the device, which was done immediately and very friendly. Now I am very satisfied and curious to see when the first results will show.