Nothing received so far More than a week ago I placed an order so it would arrive in time for Christmas. The money was deducted from my PayPal account. I received the invoice & thank you mail for my order. The only thing missing now is my actual order!?!

The device comes in a nice case The device comes in a nice case, which always keeps the device in good hands. The case has a magnetic lid. The instruction manual is in English. It contains a comprehensive description of what should not be done. The actual handling describes a probably older device and is not detailed enough. Upon my complaint, the service immediately sent me the German version of these instructions. Afterwards I asked for more detailed explanations of how to use the device, which was done immediately and very friendly. Now I am very satisfied and curious to see when the first results will show.

Exceptional Service, but PayPal problem I used the Chat function to ask whether the Osmolaser is for light hair and when the bot could not help me, a customer support came online right away and answered my question. I have never experienced such a fast response especially at almost midnight. Loved it, and also purchased the Osmolaser right away, will check it out soon. I gave only 4 stars because the PayPal transaction froze and did not go through even after browser cash purge in Google Chrome and signing in several times. Might be a PayPal problem though. Payment with credit card went smoothly.

Fast delivery, perfect seller communication I just received device, still didn't try, but delivery was really fast, 4 working days... super... Seller communication 5+ 🌟 🌟🌟🌟🌟🌟 When I try device, I will write more!!!

heated gloves wrong size I ordered heated gloves. All worked well but I ordered the size "S" and got bigger ones. It is not possible for me to identify, which size the gloves are because it is not indicated on the gloves but only on the packaging and obviously this marking is wrong because the dimensions do not correspond to those given in the tables provided by Osmo