Nothing received so far More than a week ago I placed an order so it would arrive in time for Christmas. The money was deducted from my PayPal account. I received the invoice & thank you mail for my order. The only thing missing now is my actual order!?!

SCAM company Be careful, it is scam! -Hidden costs are present, bit not mentioned - Send back is very difficult, no Information is provided, and not the full amount is repaid. - Additional hidden costs of 14.99$ for sending back because of „service“ Be careful with this scam company

Osmo 4g portable MiFI Customer Svc Customer Service response time was prompt. Didn’t have to wait long for Sherry to assist me after sending Chat Message with my problem and gave my email address. I was very surprised by response time and courteous service I received today, I really wasn’t sure how long I would have to wait for an answer. Osmo proved that there is still professional, courteous and helpful customer service left in most companies! Thank you Sherry, thank you Osmo. All the best to everyone.

Superior staff support today Superior staff support today. More than willing to assist with a lost order and readily offered a replacement. It is greatly appreciated to have trust in a company and product, and her assistance today really made a difference. I really need the product and a replacement is being shipped. Great Service.

Outstanding purchasing process. From finding the product online, talking with Eugene in support services and placing my order, it was possibly the best online purchasing experience I have had. Looking forward to getting the shipping updates and receiving the product. Great to deal with a family business rather than the large corporate. Good Job OSMO / Eugene.