Well, great service Well, I know you have done your very best. The service and the conversation was very very friendly. I've tried to send u a Video. But I can not make it so small as u want it. I'm sorry for that. I will recomment your Company to all my friends

I purchased a pair of Osmo heated… I purchased a pair of Osmo heated gloves and apparently they are faulty. Having contacted Osmo via email they immediately responded and promised to send out a replacement pair. As soon as they arrive and if they perform as expected I shall be submitting a new review with five stars as deserved 👌

Are You sure it's a good behaviour to… Are You sure it's a good behaviour to treat clients like this? I didn't have tracking number, etc. I know I paid, nothing more.

The device comes in a nice case The device comes in a nice case, which always keeps the device in good hands. The case has a magnetic lid. The instruction manual is in English. It contains a comprehensive description of what should not be done. The actual handling describes a probably older device and is not detailed enough. Upon my complaint, the service immediately sent me the German version of these instructions. Afterwards I asked for more detailed explanations of how to use the device, which was done immediately and very friendly. Now I am very satisfied and curious to see when the first results will show.

heated gloves wrong size I ordered heated gloves. All worked well but I ordered the size "S" and got bigger ones. It is not possible for me to identify, which size the gloves are because it is not indicated on the gloves but only on the packaging and obviously this marking is wrong because the dimensions do not correspond to those given in the tables provided by Osmo