Iveta
LVVery good experience with Alyssa Very good experience with Alyssa, customer support. I decided to return the purchased goods, and Alyssa replied to my emails very promptly, detailed and professional. The case was solved quickly and money was returned to my credit card in few days.
coldfingers
DEheated gloves wrong size I ordered heated gloves. All worked well but I ordered the size "S" and got bigger ones. It is not possible for me to identify, which size the gloves are because it is not indicated on the gloves but only on the packaging and obviously this marking is wrong because the dimensions do not correspond to those given in the tables provided by Osmo
Michael Lausch
ATSCAM company Be careful, it is scam! -Hidden costs are present, bit not mentioned - Send back is very difficult, no Information is provided, and not the full amount is repaid. - Additional hidden costs of 14.99$ for sending back because of „service“ Be careful with this scam company
Doug L
CAOsmo vs Tractive Quick response but I am still wanting to know if Osmo is affiliated with Tractive — can you please explain. I’d like to use you product but unsure of its suitability. Doug Lockhart
Karla Glavocic
HRDON'T BUY ANYTGING, BIG FRAUD COMPANY This company is a fraud. They just take your money and don't send you anything. I ordered an IPL device for 149€, on the 15th of March and since then it has been only forwarding AI messages from the support team with silly explanations such as it takes time, the order got lost etc... So, they send a new device and a link for the tracking number. When the link gets opened it still shows the date of 2nd April. It's almost May. I know I wont see nor the product nor the money, but I hope that someone will stop this stealing. Apparently the owner of the brand is SETH MEDIA AS placed ib Norway with only one member in charge. I hope people will read the reviews because they need ti know the truth. The support team is also horrible, it's just automaticly generated answears and with no telephone number. I have reported all the fraud activities to authorities in EU and hope something will change.