the customer service is next level the customer service is next level. 24/7 super friendly and helpful staff. unfortunately my ordered OSMO IPL broke after 3 weeks and the company will now send me a new one.

Talking about high quality products but… Talking about high quality products but in the end these Products are made in China end even get shipped from China. Extra pay for insurance and to track the packet but you can't see much where it is.

OSMO doggofinder OSMO doggofinder, OSMO tracker and infact any OSMO doggy thing is a SCAM. The products are falsely advertised. The product received is NOT what they say it is. Then the only contact is via email where they go around and around and around and you then get a return address. You post the product in good faith only to find it returned to sender- address unknown. ( IT IS A FAKE ADDRESS). DO NOT USE THIS PEOPLE THEY ARE THIEVES.

A listening ear … I was listened to concerning the faulty BP monitor and immediate steps where taken to replace the machine. Even when I said I could not complete one part of what was required in order to prove that this machine did not work properly, there was no hassle about it; just a simple "we are replacing it free of charge". I appreciate this.

Superior staff support today Superior staff support today. More than willing to assist with a lost order and readily offered a replacement. It is greatly appreciated to have trust in a company and product, and her assistance today really made a difference. I really need the product and a replacement is being shipped. Great Service.