Exceptional Service, but PayPal problem I used the Chat function to ask whether the Osmolaser is for light hair and when the bot could not help me, a customer support came online right away and answered my question. I have never experienced such a fast response especially at almost midnight. Loved it, and also purchased the Osmolaser right away, will check it out soon. I gave only 4 stars because the PayPal transaction froze and did not go through even after browser cash purge in Google Chrome and signing in several times. Might be a PayPal problem though. Payment with credit card went smoothly.

Osmo vs Tractive Quick response but I am still wanting to know if Osmo is affiliated with Tractive — can you please explain. I’d like to use you product but unsure of its suitability. Doug Lockhart

Well, great service Well, I know you have done your very best. The service and the conversation was very very friendly. I've tried to send u a Video. But I can not make it so small as u want it. I'm sorry for that. I will recomment your Company to all my friends

heated gloves wrong size I ordered heated gloves. All worked well but I ordered the size "S" and got bigger ones. It is not possible for me to identify, which size the gloves are because it is not indicated on the gloves but only on the packaging and obviously this marking is wrong because the dimensions do not correspond to those given in the tables provided by Osmo

Very good experience with Alyssa Very good experience with Alyssa, customer support. I decided to return the purchased goods, and Alyssa replied to my emails very promptly, detailed and professional. The case was solved quickly and money was returned to my credit card in few days.