alexbienen
DEQuality ok Quality ok I bought a lamp for daylight. Quality send to be ok, but there was no form for the possibility to return. It came from Norway and therefore one week to receive was very quick. I'm satisfied.
Heike Inselsbacher
EGTalking about high quality products but… Talking about high quality products but in the end these Products are made in China end even get shipped from China. Extra pay for insurance and to track the packet but you can't see much where it is.
GUY PRITCHARD-DAVIES
GBOutstanding purchasing process. From finding the product online, talking with Eugene in support services and placing my order, it was possibly the best online purchasing experience I have had. Looking forward to getting the shipping updates and receiving the product. Great to deal with a family business rather than the large corporate. Good Job OSMO / Eugene.
LZ
CHthe customer service is next level the customer service is next level. 24/7 super friendly and helpful staff. unfortunately my ordered OSMO IPL broke after 3 weeks and the company will now send me a new one.
Iveta
LVVery good experience with Alyssa Very good experience with Alyssa, customer support. I decided to return the purchased goods, and Alyssa replied to my emails very promptly, detailed and professional. The case was solved quickly and money was returned to my credit card in few days.