Very good experience with Alyssa Very good experience with Alyssa, customer support. I decided to return the purchased goods, and Alyssa replied to my emails very promptly, detailed and professional. The case was solved quickly and money was returned to my credit card in few days.

Are You sure it's a good behaviour to… Are You sure it's a good behaviour to treat clients like this? I didn't have tracking number, etc. I know I paid, nothing more.

Osmo vs Tractive Quick response but I am still wanting to know if Osmo is affiliated with Tractive — can you please explain. I’d like to use you product but unsure of its suitability. Doug Lockhart

Quality ok Quality ok I bought a lamp for daylight. Quality send to be ok, but there was no form for the possibility to return. It came from Norway and therefore one week to receive was very quick. I'm satisfied.

A listening ear … I was listened to concerning the faulty BP monitor and immediate steps where taken to replace the machine. Even when I said I could not complete one part of what was required in order to prove that this machine did not work properly, there was no hassle about it; just a simple "we are replacing it free of charge". I appreciate this.