Order delayed and horrible communication Order never processed through thier site, but my card was charged. had to call three days later to get order processed. Was told on Wednesday that order would ship on Friday and I would get a notification. I had to call on Monday to ask about shipping status. Was told I would get a call back shortly and never did. Left vm and sent email on Monday Night. Called 2 hours into the business day on Tuesday to finally find out that light shipped Monday and would be delivered tuesday.

door chime Door chime was not available was not told until 2 weeks

Got exactly what was ordered in a timely manner. I was looking for replacement Lightolier track heads about 30 years old. Found the exact ones on this site. Order,processed and sent timely and arrived in perfect shape. Great experience.

Wrong item delivered. No customer service. I ordered light fixtures with three components. two parts were delivered in black, one in white. I have been calling customer service for four days, leaving messages. Still no one has called me back.

Great customer service, easy order, but slow shipping Lumitera has wonderful products, the website is user friendly, and their customer service is great. They get 4 stars because their shipping is soooo slow.