Do not order from this company Poor communication. Rude customer service. Tell you one thing, then when you order all of a sudden everything has a 4 week plus backorder.

Had to check on order We had to follow up on the order, and when we received the Seagull Mini Cans they didn't have the baffles, and when contacted they could not get them for us. I found them at another webb site and purchased them. Had I known the baffles didn't come with the cans I would have looked elsewhere. Not really Lumitera's fault the old style cans the baffles were included. Seagull made the change

Great customer service, easy order, but slow shipping Lumitera has wonderful products, the website is user friendly, and their customer service is great. They get 4 stars because their shipping is soooo slow.

Very fast delivery. Great customer service I ordered 3 light fixtures, which were delivered in a very short period of time. I had a minor issue in that they shipped the wrong color, but I called customer service and my new shipment came very quickly, and they sent someone to pick up the incorrect box right away. It was very seamless and easy and I had my correct order less than a week after I placed my order - faster than other places might take to ship one shipment!

Paid extra to rush ship, order was never placed. We ordered 7 in slab lights and needed the junction boxes rushed ship for concrete pour. We were assured that we would get the product in time if we paid additional shipping AND an expedite rush charge. We paid both and the order was not placed. I called several times to get a tracking number and didn't get a call back. 4 days later I was able to get a hold of someone, they informed me that they forgot to place the order. No attempt at that point was made to overnight the parts, they continued in the normal process and the parts arrived 4 days later. No refund has been given for the expedite charge.