Lighting order I was very happy with the service and product that I ordered and free shipping to boot. Lumitera is first on my list to shop. I am a contractor in Alexandria VA and depend on quick service, quality and good customer service. Thank you.

Paid extra to rush ship, order was never placed. We ordered 7 in slab lights and needed the junction boxes rushed ship for concrete pour. We were assured that we would get the product in time if we paid additional shipping AND an expedite rush charge. We paid both and the order was not placed. I called several times to get a tracking number and didn't get a call back. 4 days later I was able to get a hold of someone, they informed me that they forgot to place the order. No attempt at that point was made to overnight the parts, they continued in the normal process and the parts arrived 4 days later. No refund has been given for the expedite charge.

Had items in stock that no one else did. I was impressed that items that my local electrical supplier could not get were readily available and received within 5 business days. Both of my local suppliers needed 3 - 4 weeks to get the same item, Awesome !!

Wrong item delivered. No customer service. I ordered light fixtures with three components. two parts were delivered in black, one in white. I have been calling customer service for four days, leaving messages. Still no one has called me back.

Order delayed and horrible communication Order never processed through thier site, but my card was charged. had to call three days later to get order processed. Was told on Wednesday that order would ship on Friday and I would get a notification. I had to call on Monday to ask about shipping status. Was told I would get a call back shortly and never did. Left vm and sent email on Monday Night. Called 2 hours into the business day on Tuesday to finally find out that light shipped Monday and would be delivered tuesday.