Wrong item delivered. No customer service. I ordered light fixtures with three components. two parts were delivered in black, one in white. I have been calling customer service for four days, leaving messages. Still no one has called me back.

No returns I would not order anything from Lumitera again because despite strict return policy for returns: insured, unused, limited time 7 days to make returns, 75 % price returned only, insure package, get authorization for return....there is no email replies, no phone call replies. I did received my money via check, but comunication was not good

Very fast delivery. Great customer service I ordered 3 light fixtures, which were delivered in a very short period of time. I had a minor issue in that they shipped the wrong color, but I called customer service and my new shipment came very quickly, and they sent someone to pick up the incorrect box right away. It was very seamless and easy and I had my correct order less than a week after I placed my order - faster than other places might take to ship one shipment!

Great purchase. Item was available at an excellent price with a fast delivery. Very good purchase.

Great customer service, easy order, but slow shipping Lumitera has wonderful products, the website is user friendly, and their customer service is great. They get 4 stars because their shipping is soooo slow.