I ordered a lot of snacks on Lifease… I ordered a lot of snacks on Lifease around March 13, 2 days ago my shipment got canceled, and I no longer can go onto their website anymore. I'm looking for a full refund and an explanation.

I am beyond pleased with my purchase I am beyond pleased with my purchase. Worth the price. Now for those who don’t read description, some of the products are shipped from overseas so it will take 10 - 15 days. IT'S NORMAL considering the COVID-19! For me it’s perfect.

It was an easy and comfortable benefit… It was an easy and comfortable benefit for me. You are great because I have visited your website, but your customer service is not good.

Everything arrived so quickly and I've… Everything arrived so quickly and I've been impressed with the quality of the products thus far. I'm even giving a few as gifts for the holidays. I'll definitely be ordering more in the future.

Return or exchange policy is difficult and some luggage are not actually carry on dimensions Website says that you can do exchanges but when contacted about an exchange I was told "Lifease does not support the replacement of products of different specifications, replacement only supports products of the same specification." which is pretty much a replacement for the same item. Not sure what other items would have the same dimensions. Specifically, as it pertains to one of their suitcases, even though this one is noted as a 20" its dpeth does not meet carry on standards.