Return or exchange policy is difficult and some luggage are not actually carry on dimensions Website says that you can do exchanges but when contacted about an exchange I was told "Lifease does not support the replacement of products of different specifications, replacement only supports products of the same specification." which is pretty much a replacement for the same item. Not sure what other items would have the same dimensions. Specifically, as it pertains to one of their suitcases, even though this one is noted as a 20" its dpeth does not meet carry on standards.

Highly Recommended Delivered to my house on time! FedEx called me and confirmed to ensure that there was someone at home to receive the item! Item as described, easy install. Great value for the price!

This is the brand I am looking for, fair price range with premium quality product Tried some house supplies product from LIFEASE for the first time. I am really surprised for the quality of the product with the price I paid. This is the brand I am looking for, fair price range with premium quality product. i will buy some other product in the near future.

Don't buy at this place Don't buy at this place! Don't buy at this place! I bought two pots with them and after numerous cleasing sessions I can still wipe out dark stuff out of the inner surface. Customer Service is also terrible!

Poor quality of product I purchased the kettle on March. Sadly to say, is a great disappointment after using it for a month, there is a lot of rust in the bottom of the kettle and cannot be removed.