Return or exchange policy is difficult and some luggage are not actually carry on dimensions Website says that you can do exchanges but when contacted about an exchange I was told "Lifease does not support the replacement of products of different specifications, replacement only supports products of the same specification." which is pretty much a replacement for the same item. Not sure what other items would have the same dimensions. Specifically, as it pertains to one of their suitcases, even though this one is noted as a 20" its dpeth does not meet carry on standards.

BEWARE. they try to deceive customers. I bought a foot spa massager, and when I purchased, there was no specific return policy pertaining to this item that once opened it cannot be returned. On the bottom of the page it even says "satisfied or returned". The product doesn't work well, so I decided to return it but my request was rejected. The company pretended that they had that return policy note for this item. I had screen recording that shows they didn't have it before I requested the return. Don't buy from them. There are better products from better companies.

Bought the Bluetooth speakers during… Bought the Bluetooth speakers during the BOGO event. The sound is great and pairing is easy. One good thing I like is that it's light and pretty and you can hang it anywhere. I have 1 in my kitchen hanging to the cupboard knobs one in my room hanging on the lamp, saves space and wouldn't get dusty compared to the ones placed on the floor.

Great great quality products surprise me! I bought a Luggage and some kitchen supplies from Lifease and those products definitely surprise me by the high quality. I love to introduce this brand to my friends and share my great experience here.

I ordered a lot of snacks on Lifease… I ordered a lot of snacks on Lifease around March 13, 2 days ago my shipment got canceled, and I no longer can go onto their website anymore. I'm looking for a full refund and an explanation.