Still be careful edited original review because they finally gave me a refund.. I wanted a new product in my size but I’ll take what I can get... I would still be careful because it took multiple Emails to get that- They told me to give it to my friends or relatives! - I think that’s kinda nuts!! It just gets me because on the page with the item it says right on the same page no hassle returns... and I got hassles. It’s very misleading to have that on the order page then something else in fine print.

Surprise Surprise A bought some mugs from their website. I wasn't expecting much. The price was right, so I made the purchase. Suprised discover they were your typical drug-store mugs. Really nice quality. I love it when I get surprised like that.

It was an easy and comfortable benefit… It was an easy and comfortable benefit for me. You are great because I have visited your website, but your customer service is not good.

Highly Recommended Delivered to my house on time! FedEx called me and confirmed to ensure that there was someone at home to receive the item! Item as described, easy install. Great value for the price!

Return or exchange policy is difficult and some luggage are not actually carry on dimensions Website says that you can do exchanges but when contacted about an exchange I was told "Lifease does not support the replacement of products of different specifications, replacement only supports products of the same specification." which is pretty much a replacement for the same item. Not sure what other items would have the same dimensions. Specifically, as it pertains to one of their suitcases, even though this one is noted as a 20" its dpeth does not meet carry on standards.