JESSICA
GBWhen ordering I was trying to get a… When ordering I was trying to get a fast shipping method, I got on a chat to confirm if the item would go out on time and still the person could not tell me. I had to roll the dice and it didn’t not leave the warehouse in time.
C.W.
GBDeceptive return info They deceptively write "Easy Returns" on all product pages & through checkout, but what they don't tell you is that this is a sleazy button that when clicked provides "fine print" if it can be returned. The item-specific information is clearly hidden away on purpose, instead of being in the listing. I found out the hard way trying to return a lamp that was the wrong size. When they finally accepted the return, it took 3 weeks after their receipt of the item to refund my money!
John Chanddon
GBGreat selection of items and Pamela was… Great selection of items and Pamela was very knowledgeable and answered all of my questions. I will be shipping here again when I need more lighting.
SF SF
GBRay - Kelly - Tiffany Ray was extremely knowledgeable and I was able to place my order (3 items) within 5-10mn. Kelly and Tiffany in customer service were so helpful and efficient. It is now my 3rd order with Capitol-lighting and my parents have place many orders - it is definitely the place to purchase light fixtures: great selection, very competitive prices, orders arrive promptly and they are very well packaged so all together a great experience and such nice additions for a home or business.
I S
GBThe customer service is impeccable The customer service is impeccable. They have kept me updated. Every step of the way for my $700 purchase. I will definitely use them again.