John Chanddon
GBGreat selection of items and Pamela was… Great selection of items and Pamela was very knowledgeable and answered all of my questions. I will be shipping here again when I need more lighting.
Ellie M
GB100% Satisfaction Guaranteed One of the few companies left in America who truly care about their customers. I recently purchased a few light fixtures, unfortunately none of them worked out. They made it so easy to send them back, no questions asked. They promptly processed and credited my return and extended me a discount on my next purchase. Of course I re-ordered other pieces which worked out this time and I love. Thank you Capitol Lighting for making online shopping so simple and putting your customers first!
Andrew Gilton
GBWebsite has misleading ship times! Website has misleading ship times! We canceled our order with another company who sold the same lights, because this site said the items will ship in 2 days. That was 6 weeks ago. Called yesterday, didnt get a call back. Their customer service is horrible. Super frustrating...I'd leave 0 stars if that were possible!
I S
GBThe customer service is impeccable The customer service is impeccable. They have kept me updated. Every step of the way for my $700 purchase. I will definitely use them again.
Jane T
GBCustomer service is lacking Customer service is lacking, to say the least. I purchased a torch lamp less than a year ago and the button fell off. After several attempts at calling, without successfully getting through to anyone, I emailed. After an initial response, they have gone radio silent. Capitol Lighting has always been my lighting store of choice, but now I would hesitate to purchase from them again.