Great customer service so far I just purchased a 60 inch fan from 1800 lighting. I didnt get a confirmation right away so I went on the online chat. The guy had my info pulled up and squared me away in literally seconds. Super nice amd super fast. I will update this review if something happens with the shipment but so far I'm extremely happy.

I have been dealing with the store in… I have been dealing with the store in Stuart Florida and in particular the customer service rep Kaitlin Booe. From day one since Sept. 2022 I have received numerous fixtures I did not order. Kaitlin does not return e mails since for two months she could not get the order correct. It seems they are unable to look at the paid sales order ticket and ship the customer what they paid for and ordered.

We ordered 2300.00 worth of outside… We ordered 2300.00 worth of outside lights through 1800/Capitol Lighting. Our salesman was Ted Maos...he was excellent, very knowledgable and helpful...we are extremely satisfied with this competent and friendly salesman, an asset to his employer. Ron and Connie Liptak

5 plus stars!! This company always goes above and beyond. I have dealt with them on several large transactions and they never disappoint. 5 plus stars!!!

Customer service is lacking Customer service is lacking, to say the least. I purchased a torch lamp less than a year ago and the button fell off. After several attempts at calling, without successfully getting through to anyone, I emailed. After an initial response, they have gone radio silent. Capitol Lighting has always been my lighting store of choice, but now I would hesitate to purchase from them again.