Customer service is lacking Customer service is lacking, to say the least. I purchased a torch lamp less than a year ago and the button fell off. After several attempts at calling, without successfully getting through to anyone, I emailed. After an initial response, they have gone radio silent. Capitol Lighting has always been my lighting store of choice, but now I would hesitate to purchase from them again.

100% Satisfaction Guaranteed One of the few companies left in America who truly care about their customers. I recently purchased a few light fixtures, unfortunately none of them worked out. They made it so easy to send them back, no questions asked. They promptly processed and credited my return and extended me a discount on my next purchase. Of course I re-ordered other pieces which worked out this time and I love. Thank you Capitol Lighting for making online shopping so simple and putting your customers first!

Website has misleading ship times! Website has misleading ship times! We canceled our order with another company who sold the same lights, because this site said the items will ship in 2 days. That was 6 weeks ago. Called yesterday, didnt get a call back. Their customer service is horrible. Super frustrating...I'd leave 0 stars if that were possible!

Great customer service so far I just purchased a 60 inch fan from 1800 lighting. I didnt get a confirmation right away so I went on the online chat. The guy had my info pulled up and squared me away in literally seconds. Super nice amd super fast. I will update this review if something happens with the shipment but so far I'm extremely happy.

Went to Capitol Lighting Eatontown… Went to Capitol Lighting Eatontown yesterday with my wife and met with Lorrie. She was extremely helpful to us and went over and above to help us select and secure lighting for a house we are building down south Lorrie thanks for all your assistance Bob 💚🇺🇸🏋️‍♀️