Very poor follow-up customer service Purchased a hanging fixture from salesperson Barton Cross at Capitol Lighting in Eatontown. All was great until there was a problem. Barton either lied to us or failed to admit his mistake in ordering our fixture. He specifically told me the fixture would come with led bulbs, and when it did not and I asked him to correct it, his flippant reply was I should come back to his store and buy them. He refused to accept any responsibility or make any accommodation. I will never buy there again, and recommend you get every detail in writing from this guy if you do.

Company is horrible Company is horrible! Would not use them for anything! Placed an order in June and it is now mid November and no sign of my items and zero communications despite my desperate attempts to get info. What an absolute horror show they are and hopefully people see this before even thinking of dealing with them. Buyer beware!

The customer service is impeccable The customer service is impeccable. They have kept me updated. Every step of the way for my $700 purchase. I will definitely use them again.

Very helpful customer service and fair pricing I wanted to update my home and needed 8 ceiling fans. They were always quick on the phone or chatting, and helped with choosing the fans, which rods, which remotes-everything! Then I had one remote not being used and they were easy to work with regarding the return. I also believe I got the best fans for the best price. I recommend them!

Ray - Kelly - Tiffany Ray was extremely knowledgeable and I was able to place my order (3 items) within 5-10mn. Kelly and Tiffany in customer service were so helpful and efficient. It is now my 3rd order with Capitol-lighting and my parents have place many orders - it is definitely the place to purchase light fixtures: great selection, very competitive prices, orders arrive promptly and they are very well packaged so all together a great experience and such nice additions for a home or business.