100% Satisfaction Guaranteed One of the few companies left in America who truly care about their customers. I recently purchased a few light fixtures, unfortunately none of them worked out. They made it so easy to send them back, no questions asked. They promptly processed and credited my return and extended me a discount on my next purchase. Of course I re-ordered other pieces which worked out this time and I love. Thank you Capitol Lighting for making online shopping so simple and putting your customers first!

I have been dealing with the store in… I have been dealing with the store in Stuart Florida and in particular the customer service rep Kaitlin Booe. From day one since Sept. 2022 I have received numerous fixtures I did not order. Kaitlin does not return e mails since for two months she could not get the order correct. It seems they are unable to look at the paid sales order ticket and ship the customer what they paid for and ordered.

Website has misleading ship times! Website has misleading ship times! We canceled our order with another company who sold the same lights, because this site said the items will ship in 2 days. That was 6 weeks ago. Called yesterday, didnt get a call back. Their customer service is horrible. Super frustrating...I'd leave 0 stars if that were possible!

Just right! Capital always has what I need anywhere from clearance to showroom. The prices are right and the sales staff, stock people and cashiers are always a pleasure. They also have a very good return policy, should you need it, but I never do because I always LOVE the quality, selection and service. The first place I look and no need to go anywhere else!

Customer service is lacking Customer service is lacking, to say the least. I purchased a torch lamp less than a year ago and the button fell off. After several attempts at calling, without successfully getting through to anyone, I emailed. After an initial response, they have gone radio silent. Capitol Lighting has always been my lighting store of choice, but now I would hesitate to purchase from them again.