C.W.
GBDeceptive return info They deceptively write "Easy Returns" on all product pages & through checkout, but what they don't tell you is that this is a sleazy button that when clicked provides "fine print" if it can be returned. The item-specific information is clearly hidden away on purpose, instead of being in the listing. I found out the hard way trying to return a lamp that was the wrong size. When they finally accepted the return, it took 3 weeks after their receipt of the item to refund my money!
I S
GBThe customer service is impeccable The customer service is impeccable. They have kept me updated. Every step of the way for my $700 purchase. I will definitely use them again.
GLO
GBJust right! Capital always has what I need anywhere from clearance to showroom. The prices are right and the sales staff, stock people and cashiers are always a pleasure. They also have a very good return policy, should you need it, but I never do because I always LOVE the quality, selection and service. The first place I look and no need to go anywhere else!
SF SF
GBRay - Kelly - Tiffany Ray was extremely knowledgeable and I was able to place my order (3 items) within 5-10mn. Kelly and Tiffany in customer service were so helpful and efficient. It is now my 3rd order with Capitol-lighting and my parents have place many orders - it is definitely the place to purchase light fixtures: great selection, very competitive prices, orders arrive promptly and they are very well packaged so all together a great experience and such nice additions for a home or business.
Connie Liptak
GBWe ordered 2300.00 worth of outside… We ordered 2300.00 worth of outside lights through 1800/Capitol Lighting. Our salesman was Ted Maos...he was excellent, very knowledgable and helpful...we are extremely satisfied with this competent and friendly salesman, an asset to his employer. Ron and Connie Liptak