John Chanddon
GBGreat selection of items and Pamela was… Great selection of items and Pamela was very knowledgeable and answered all of my questions. I will be shipping here again when I need more lighting.
Jane T
GBCustomer service is lacking Customer service is lacking, to say the least. I purchased a torch lamp less than a year ago and the button fell off. After several attempts at calling, without successfully getting through to anyone, I emailed. After an initial response, they have gone radio silent. Capitol Lighting has always been my lighting store of choice, but now I would hesitate to purchase from them again.
Gary D'Alelio
GBCompany is horrible Company is horrible! Would not use them for anything! Placed an order in June and it is now mid November and no sign of my items and zero communications despite my desperate attempts to get info. What an absolute horror show they are and hopefully people see this before even thinking of dealing with them. Buyer beware!
GLO
GBJust right! Capital always has what I need anywhere from clearance to showroom. The prices are right and the sales staff, stock people and cashiers are always a pleasure. They also have a very good return policy, should you need it, but I never do because I always LOVE the quality, selection and service. The first place I look and no need to go anywhere else!
Tim Ward
GBGreat customer Service in addition to price I have used Capitol Lighting for many fixtures in 5 major renovation projects over the past 3 years. It is not unusual to receive damage products or have issues with a faulty product (especially the more advanced dimmable LED fixtures). What o appreciate when buying through Capitol is they are quick in coordinating a resolution and good at communicating the resolution plan in a timely manner. I usually get better pricing through Capitol, but it is the customer service I appreciate most. TJ