Ellie M
GB100% Satisfaction Guaranteed One of the few companies left in America who truly care about their customers. I recently purchased a few light fixtures, unfortunately none of them worked out. They made it so easy to send them back, no questions asked. They promptly processed and credited my return and extended me a discount on my next purchase. Of course I re-ordered other pieces which worked out this time and I love. Thank you Capitol Lighting for making online shopping so simple and putting your customers first!
RA K
GBGreat customer service so far I just purchased a 60 inch fan from 1800 lighting. I didnt get a confirmation right away so I went on the online chat. The guy had my info pulled up and squared me away in literally seconds. Super nice amd super fast. I will update this review if something happens with the shipment but so far I'm extremely happy.
Rose
GBMany thanks for your quick customer service! Thank you for my beautiful new replacement clock. It works perfectly. I can't tell you how much I appreciate your quick and easy customer service...and thank you so much for my new working clock. Melissa Harrison
C.W.
GBDeceptive return info They deceptively write "Easy Returns" on all product pages & through checkout, but what they don't tell you is that this is a sleazy button that when clicked provides "fine print" if it can be returned. The item-specific information is clearly hidden away on purpose, instead of being in the listing. I found out the hard way trying to return a lamp that was the wrong size. When they finally accepted the return, it took 3 weeks after their receipt of the item to refund my money!
Forced Reps
GBWent to Capitol Lighting Eatontown… Went to Capitol Lighting Eatontown yesterday with my wife and met with Lorrie. She was extremely helpful to us and went over and above to help us select and secure lighting for a house we are building down south Lorrie thanks for all your assistance Bob 💚🇺🇸🏋️♀️