I ordered from Simi Sienna and had a… I ordered from Simi Sienna and had a great experience. Order took a little long but the items were as expected

I was excited to order from a black… I was excited to order from a black owned company, but when it took so long to arrive I had forgotten that I ordered anything at all. Then nothing (out of 3 items) fit correctly. You could see the glue used to close the sneaker on the front not to mention the sizing for the items were way off and the colors were also totally different than what was advertised. The final nail in the coffin was the absurd return policy for the items purchased. I will not be ordering from you all again.

I am still waiting for information on… I am still waiting for information on how to return an item. It's been at least three weeks. I keep getting emails but no one is giving me direct directions on how to return these items. They have very cute pieces on the site, even purchase a pair of sneakers that were cute, however customer service could be better. Also the clothing items or not the material they appear to be online.

Report a fraudulent purchase to your bank For those of you who have ordered during fall/winter 22 I suggest you report fraud on the purchase to your bank asap because they appear to have shut down everything, including the sister brands. Their socials have been quiet since November so something is up. That said, it is unfortunate because I’ve purchased from them before and it was great. It’s just sad. I wish they had just been forthcoming with what was going on.

I was very excited to support a black… I was very excited to support a black owned business especially after seeing the designs and vibrant colors, I was sold. However, I just recieved my products and what I received looks nothing like what I viewed online. The quality of the material is very cheap. I was expecting more durability from the material, but it's that shiney, cheap material. Not only that, but the stitching is coming apart on the top. Very disappointing and unfortunately, I will not be ordering again.