Jill Davies
GBLamps Depot delivered Lamps Depot delivered! it took a bit longer than I expected but the lamps I ordered arrived safe and sound. The company communicated with me throughout the experience so I knew what to expect. That means a lot these days. I'd order product from them again.
Judy Maxwell
GBWasn’t kept updated on order Wasn’t kept updated on order. Did not receive free shipping as I should have!!!
Penokee Range Holsteins
GBShady website that isn't upfront about their shipping fees Much like the reviews before this I had issues with shipping costs on this website. The website clearly states all orders over $300 are free shipping. I ordered light bulbs and didn't hear anything for a week and a half and then I got this email which I have copied and pasted. It reads: "Good Day! How are you doing? The goal of our company is to provide the best products for our customers and upon running a quality check on the items in your order, Our warehouse team informed us that fulfillment of its shipment will not be possible because of some damages. We have reached out to our third-party warehouse. The good news is that they have the item in stock. However, there is an additional shipping cost due to the size, distance, and weight. The shipping cost is $612. As our valued customer, we are happy to cover 50% of the amount. So you only need to pay an additional $306 to ship the item. Please let us know if you wish to proceed. Thank you again for doing business with us! We will wait for your response. Have a great day!" Seems like a middle man scam to me. Probably a company that outsources their products from smaller third-party warehouses overseas in the Asian market then trys to back load the shipping fees onto the customer after the fact. The only reason I am giving them one star is because zero stars is not an option. 0/10 would not recommend.
SANDRA SCOTT
GBThe quality of the light fixture is so… The quality of the light fixture is so nice. It is a wonderful addition to our home. Definitely completes the space.
CC
GBHorrible experience My return experience has been very frustrating. I ordered a lamp that was backordered. I cancelled the order and a lamp was sent anyway. I didn’t even open the item and lamps depot has asked me to jump through hoops to return their product. After 5 Phone calls to customer service and 3 weeks I still do not have a Return authorization. I will never purchase from this company again. My experience has been beyond frustrating.