Wasn’t kept updated on order Wasn’t kept updated on order. Did not receive free shipping as I should have!!!

The sconce lights I ordered were really… The sconce lights I ordered were really great. We love them. It did take a long time to get them though.

Horrible experience My return experience has been very frustrating. I ordered a lamp that was backordered. I cancelled the order and a lamp was sent anyway. I didn’t even open the item and lamps depot has asked me to jump through hoops to return their product. After 5 Phone calls to customer service and 3 weeks I still do not have a Return authorization. I will never purchase from this company again. My experience has been beyond frustrating.

I ordered a lamp & night light from… I ordered a lamp & night light from them as it was a bit cheaper than other stores... what a mistake. Charged my credit card the same day I placed order then kept getting... "waiting on warehouse to ship out".. DON'T EVER ORDER FROM THIS WEBSITE! 02/13/24 update: finally got the lamp but never received the nightlight so I thought I was saving a few bucks but in the long run.. this company is horrible!!

They did not stand behind their sale in… They did not stand behind their sale in November and made us pay more money in December to ship the product. Product made it two days before Christmas and was ordered before Thanksgiving. Customer service has no answer other than wait for email to when product ships