Marvel at hh160’s courage to take responsibility After I checked the logistics status and my package was lost by the logistics company, hh160 proactively asked me if I wanted to reissue the goods or get a full refund. I chose a refund and received a full refund within 2 hours.

I have been shopping on hh160 since… I have been shopping on hh160 since February last year. During this period, there have been returns and exchanges. I am very satisfied that they are an honest store. I think I will always shop on hh160.

Package never showed up I ordered a package almost two months ago and have still received nothing. When I write the company, they just tell me, my package is in transit, but how can it be in transit in my own town for more than a month? I have asked for my money back, without success. Cannot recommend this company at all, seems like scam.

I ordered some sweatshirts for gifts I ordered some sweatshirts for gifts. I have reached out to them multiple times asking for a refund and they are not working with me. The sweatshirts do not align to the measurements they advertise, and they also have printing on the front that is not in the web page. Not to mention the printing is crooked. I cannot recommend ordering from them ever again. This has been a horrible experience trying to get a refund. what I ordered is not what I got. I am out $100.00. I cannot recommend this company

Don't buy from this company We purchased a LED projector as a Christmas gift, but unfortunately, it turned out to be incompatible with our devices. Upon contacting customer support to initiate a return, they approved it and provided us with the return address. However, when we were ready to ship the item back, we discovered a significant shipping fee of around £25. The website's return policy demands that customers are responsible for shipping costs, and upon receipt of the item (which isn't guaranteed), they would deduct an additional 20% (restocking fee) from our refund. Additionally, during the initial purchase, a small fee was charged for the exchange rate. Our encounter highlights the lack of fairness in this company's return policies, particularly crucial for those ordering from a distance through this website.