Not a real business company Great web site to look at it and that is it. No customers support. No respect for new buyer. Make you wait weeks before to contacted and if they decide to get back to you they do not respect you. I made my purchase from a vendor in USA in the end. Got my product in 2 days. If you run a company that depends on having a product on time or set scheduled this is not the company to work with.

great LEDS, not worth the wait time took over 2 months to arrive, but arrived great and works great

Eager to please, but language barrior complicates things Partly due to my bungling, but largely due to the language barrier, my experience getting what I was after was difficult and only partly successful. I did gain some electrical knowledge, but it was mainly through my own research, not through the myriad of communications with their tech support, despite all the effort on their part. You CAN save money going this route, but the translation issue gums up the process a bit, no matter what your level of expertise. The LED strips I purchased are NOT smoothly dimmable, since they are only PWM dimmable, and might flicker noticeably if you're able to get a dimmer that works. I may never know, because the dimmer they sold me doesn't work, and when I told them that they had me jump through hoops to prove I had it wired properly, and in the end they claimed I didn't when I knew I did. I just gave up. In any case, doubt the PWM frequencies are sufficient as to not have noticeable flicker due to the mickey mouse crappy dimmers they offer, but as I said, I'll never know. I'm looking to other sources to get the proper dimmer. I expect that I'll keep this for a few years, and then change it out when I can't stand it any more, and save my money for more robust systems which are more readily available for less. So, yes, their products do work, but it's a stretch to be able to get a very high quality, flexible and professional installation from what they have on offer.

Custom made LED strips were delivered quickly and look fantastic! I have purchased custom made infrared LED strips from LEDLightsWorld.com on several occasions now and could not be more impressed with the quality of their product and service. They made my custom LEDs quickly and shipped them to me within 2 days of placing the order. Della was a pleasure to work with and her emails were always helpful, quick and responsive.

Took over 45 days to get my lights, Had to file with paypal after 30 days to force tracking info response. Bought some ir led lights on sept 30th 2014. I paid by PayPal the same day and time of the order. They said they shipped 8 days later. They sent the slowest, cheapest way to ship a package. It was a small package. It did take 45 days to get them. I left a review a week ago but they filed a complaint about my review and I had to rewrite this review. They emailed me and said they did not know why it took so long and would refund my money. Maybe this was just a freak chance in shipping. They did give me a refund as of today November 23 2014. I feel they should have use a better shipping rate to decrease the time it takes to received my package.