KT
GBThey Drop Ship From China & Basically Don't Do Returns I ordered a $165 light fixture knowing their return policy said they'd accept returns within 60 days but I had to pay for shipping back to them. What they don't tell you is that they drop ship direct from China so returning this thing would cost $87 from USPS. So if I ship it back to them I end up paying $87 for a "full" refund (and that's assuming it actually gets to China safely). Alternatively, they offered a 40% discount if I just kept it but that would still mean I am paying $100 for a light I have no use for. DONT ORDER FROM THEM!
Amanda Carter
GBI ordered a desk lamp in November 23… I ordered a desk lamp in November 23 and have sent many emails to find out when it will arrive. Like many other customers, this company make the excuse of shipping delays.. DO NOT USE THIS SITE. They take your money but do not deliver. IF I were to ever receive this item, have requested to return, especially after reading reviews from customers saying that after a very long wait for their product, they arrive faulty and of poor quality.
Randa William
GBThis company is a scam This company is a scam, they took my money and nothing happened, please I am telling to everyone want to buy light from them take care they will steel your money.
Consumer
GBNever order from BulbSquare! Never ordering again from this website. I ordered 2 reading lights 6 weeks ago. Still waiting. Terrible!
Consumer
GBUnfortunately I didn't do my homework… Unfortunately I didn't do my homework on this company and learned my lesson the hard way. This is a scam company. The light we received is of poor quality, not to US safety standards and a huge fire risk. The company disguises the fact that they're not based in the US, and then informs you that you're responsible for any return shipping to China. They offer a partial refund for you to keep the item -- which I'm guessing is their business model as they'd still turn a profit on these cheaply constructed products. Don't make the same mistake I did!