Amanda Carter
GBI ordered a desk lamp in November 23… I ordered a desk lamp in November 23 and have sent many emails to find out when it will arrive. Like many other customers, this company make the excuse of shipping delays.. DO NOT USE THIS SITE. They take your money but do not deliver. IF I were to ever receive this item, have requested to return, especially after reading reviews from customers saying that after a very long wait for their product, they arrive faulty and of poor quality.
Krista Hartman
GBI too ordered a product that they told… I too ordered a product that they told me was a Chinese holiday. It was gonna be two or three more weeks before they would be back in to get my item shipped. Then they shipped it to the wrong ZIP Code and said it was being sent back I sent several emails giving them my correct ZIP Code and now I just received an email saying it’s been shipped again to a whole Nother ZIP Code that is also incorrect. I will not buy from this company again and if they don’t get back to me with my product shipped to me ASAP I will be contacting my credit card to have this charged reversed and I will definitely get the word out to everyone I know not to buy from this company. If I know it was from China I would never have ordered.
DB
CAGreat products very much as shown… Great products very much as shown online. We had a fixture arrive with shipping damage and it was replaced right away. We also had a fixture stop working within the warranty period and it was replaced right away. Great customer service and follow up!
Rachael Radford
CAReturn of damaged good was fully refunded within days We ordered three separate items. The first two arrived in great shape and are lovely. The third item, separate order, arrived with a crack. Customer Services was very responsive and provided a full refund (shipping and everything) within days.
Armel Chao
CALamps have cheap quality and they are expensive The lamp I bought is the Contemporary Scandinavian Solid Wood Iron Cylinder Shade 1-Light Wall Sconce Lamp For Bedroom. I received it in good shape but I had to assemble it which is fine. The parts are of very poor quality. The screws don't turn properly on the bolt and you can tell their quality because of the casting that shows a line around the screws. They are also scratched and more importantly was the arms of the lamp. They look cheap plastic with some residual oil stain you can't remove because the plastic absorbed it. The shop looks like they are selling high end products. It's a ruse. The price isn't even cheap considering the quality you get. I will see if I can even return it since it's ship from China.