Unfortunately I didn't do my homework… Unfortunately I didn't do my homework on this company and learned my lesson the hard way. This is a scam company. The light we received is of poor quality, not to US safety standards and a huge fire risk. The company disguises the fact that they're not based in the US, and then informs you that you're responsible for any return shipping to China. They offer a partial refund for you to keep the item -- which I'm guessing is their business model as they'd still turn a profit on these cheaply constructed products. Don't make the same mistake I did!

DO NOT order from this company The light I ordered, arrived damaged, and was completely made of cheap plastic and rubber material when the website stated that it was metal and acrylic. I Emailed the website five times, sent pictures showing how it arrived damaged and asked for money back(over 300 cad) and still have not heard anything, not even a generic response email. Do NOT order from this company.

Great products very much as shown… Great products very much as shown online. We had a fixture arrive with shipping damage and it was replaced right away. We also had a fixture stop working within the warranty period and it was replaced right away. Great customer service and follow up!

Beautiful leaded glass fixture Despite frustrating shipping difficulties, that I don't believe were the fault of BulbSquare, the light fixture I ordered was a very pretty, seemingly hand made, leaded glass fixture and I was glad I waited for it to arrive. It is hard to tell online how something will look once you get it, but this fixture was well made. Customer Service answered my questions thru email and dealt with the situation as well as possible.

Ordered mine 3 months ago, it’s still in China Ordered my lamp Jan 3. It’s now April 6 and updated tracking shows the package apparently just meandering around China every couple days. I hope my patience will pay off, I hate dealing with refunds and customer service so I’m taking my time