Lisa J
GBBuyer Beware I wish I had read the reviews beforehand. I purchased a ceiling fan from Bulb Square that I wanted to return. They have given me the runaround for two months and simply do not seem to grasp the concept that in our market, customers return products for reasons other than malfunction or missing parts. There are plenty of other companies out there that do. Save yourself a headache and avoid this one.
Consumer
GBNever order from BulbSquare! Never ordering again from this website. I ordered 2 reading lights 6 weeks ago. Still waiting. Terrible!
Debra Fallowfield
AUThe lights I ordered look NOTHING like… The lights I ordered look NOTHING like the pictures- that is obviously ripped off the original manufacturers. I got two ugly lumps of glass - rather than crystal. Lol.. Should have known better!
lauren true
GBPLEASE READ FOR SAFETY/Revised review PLEASE READ! My husband is an electrician...we installed a ceiling light purchased from this site and within an hour of it being on, it started smoking, and caught on fire. The transformer was black. Thank goodness we were home. Customer service is horrible which I expected after the fact, don't waste your time buying from Bulb Square. Such a headache. ** Review revised as of 10/25/23: The company emailed me back with a full refund, which I was grateful for, thank you.
KT
GBThey Drop Ship From China & Basically Don't Do Returns I ordered a $165 light fixture knowing their return policy said they'd accept returns within 60 days but I had to pay for shipping back to them. What they don't tell you is that they drop ship direct from China so returning this thing would cost $87 from USPS. So if I ship it back to them I end up paying $87 for a "full" refund (and that's assuming it actually gets to China safely). Alternatively, they offered a 40% discount if I just kept it but that would still mean I am paying $100 for a light I have no use for. DONT ORDER FROM THEM!