Excellent customer service When we received our order it didn’t provide enough light for the intended spot and I got in touch to get instructions to return it. They offered to send a brighter fixture at no cost which arrived a couple of weeks later. We needed some guidance as to how to install the new shade and they went to the trouble of recording a video to demonstrate for us. They were very responsive and polite in all our communication. The new fixture is great and I am grateful for the personalized attention they gave us through the whole process. It’s rare to have this level of customer service.

Lamps have cheap quality and they are expensive The lamp I bought is the Contemporary Scandinavian Solid Wood Iron Cylinder Shade 1-Light Wall Sconce Lamp For Bedroom. I received it in good shape but I had to assemble it which is fine. The parts are of very poor quality. The screws don't turn properly on the bolt and you can tell their quality because of the casting that shows a line around the screws. They are also scratched and more importantly was the arms of the lamp. They look cheap plastic with some residual oil stain you can't remove because the plastic absorbed it. The shop looks like they are selling high end products. It's a ruse. The price isn't even cheap considering the quality you get. I will see if I can even return it since it's ship from China.

Ordered mine 3 months ago, it’s still in China Ordered my lamp Jan 3. It’s now April 6 and updated tracking shows the package apparently just meandering around China every couple days. I hope my patience will pay off, I hate dealing with refunds and customer service so I’m taking my time

The lights I ordered look NOTHING like… The lights I ordered look NOTHING like the pictures- that is obviously ripped off the original manufacturers. I got two ugly lumps of glass - rather than crystal. Lol.. Should have known better!

This company is a SCAM We ordered a light fixture and here are just *some* of the problems we had: 1) it took months to come 2) it is COMPLETELY un-installable 3) it did not come with a parts list or instructions 4) the parts it did come with (very few) violated US building codes and could not be installed 5) when we asked for a refund because it is not possible to install this light to code or safely, the company did not respond