Return of damaged good was fully refunded within days We ordered three separate items. The first two arrived in great shape and are lovely. The third item, separate order, arrived with a crack. Customer Services was very responsive and provided a full refund (shipping and everything) within days.

Beautiful leaded glass fixture Despite frustrating shipping difficulties, that I don't believe were the fault of BulbSquare, the light fixture I ordered was a very pretty, seemingly hand made, leaded glass fixture and I was glad I waited for it to arrive. It is hard to tell online how something will look once you get it, but this fixture was well made. Customer Service answered my questions thru email and dealt with the situation as well as possible.

This company is a scam This company is a scam, they took my money and nothing happened, please I am telling to everyone want to buy light from them take care they will steel your money.

This company is a SCAM We ordered a light fixture and here are just *some* of the problems we had: 1) it took months to come 2) it is COMPLETELY un-installable 3) it did not come with a parts list or instructions 4) the parts it did come with (very few) violated US building codes and could not be installed 5) when we asked for a refund because it is not possible to install this light to code or safely, the company did not respond

DO NOT order from this company The light I ordered, arrived damaged, and was completely made of cheap plastic and rubber material when the website stated that it was metal and acrylic. I Emailed the website five times, sent pictures showing how it arrived damaged and asked for money back(over 300 cad) and still have not heard anything, not even a generic response email. Do NOT order from this company.