Debra Fallowfield
AUThe lights I ordered look NOTHING like… The lights I ordered look NOTHING like the pictures- that is obviously ripped off the original manufacturers. I got two ugly lumps of glass - rather than crystal. Lol.. Should have known better!
Randa William
GBThis company is a scam This company is a scam, they took my money and nothing happened, please I am telling to everyone want to buy light from them take care they will steel your money.
Lisa J
GBBuyer Beware I wish I had read the reviews beforehand. I purchased a ceiling fan from Bulb Square that I wanted to return. They have given me the runaround for two months and simply do not seem to grasp the concept that in our market, customers return products for reasons other than malfunction or missing parts. There are plenty of other companies out there that do. Save yourself a headache and avoid this one.
Jana
GBDO NOT order from this company The light I ordered, arrived damaged, and was completely made of cheap plastic and rubber material when the website stated that it was metal and acrylic. I Emailed the website five times, sent pictures showing how it arrived damaged and asked for money back(over 300 cad) and still have not heard anything, not even a generic response email. Do NOT order from this company.
S and M Norman
CAExcellent customer service When we received our order it didn’t provide enough light for the intended spot and I got in touch to get instructions to return it. They offered to send a brighter fixture at no cost which arrived a couple of weeks later. We needed some guidance as to how to install the new shade and they went to the trouble of recording a video to demonstrate for us. They were very responsive and polite in all our communication. The new fixture is great and I am grateful for the personalized attention they gave us through the whole process. It’s rare to have this level of customer service.