Consumer
GBUnfortunately I didn't do my homework… Unfortunately I didn't do my homework on this company and learned my lesson the hard way. This is a scam company. The light we received is of poor quality, not to US safety standards and a huge fire risk. The company disguises the fact that they're not based in the US, and then informs you that you're responsible for any return shipping to China. They offer a partial refund for you to keep the item -- which I'm guessing is their business model as they'd still turn a profit on these cheaply constructed products. Don't make the same mistake I did!
Armel Chao
CALamps have cheap quality and they are expensive The lamp I bought is the Contemporary Scandinavian Solid Wood Iron Cylinder Shade 1-Light Wall Sconce Lamp For Bedroom. I received it in good shape but I had to assemble it which is fine. The parts are of very poor quality. The screws don't turn properly on the bolt and you can tell their quality because of the casting that shows a line around the screws. They are also scratched and more importantly was the arms of the lamp. They look cheap plastic with some residual oil stain you can't remove because the plastic absorbed it. The shop looks like they are selling high end products. It's a ruse. The price isn't even cheap considering the quality you get. I will see if I can even return it since it's ship from China.
Krista Hartman
GBI too ordered a product that they told… I too ordered a product that they told me was a Chinese holiday. It was gonna be two or three more weeks before they would be back in to get my item shipped. Then they shipped it to the wrong ZIP Code and said it was being sent back I sent several emails giving them my correct ZIP Code and now I just received an email saying it’s been shipped again to a whole Nother ZIP Code that is also incorrect. I will not buy from this company again and if they don’t get back to me with my product shipped to me ASAP I will be contacting my credit card to have this charged reversed and I will definitely get the word out to everyone I know not to buy from this company. If I know it was from China I would never have ordered.
KT
GBThey Drop Ship From China & Basically Don't Do Returns I ordered a $165 light fixture knowing their return policy said they'd accept returns within 60 days but I had to pay for shipping back to them. What they don't tell you is that they drop ship direct from China so returning this thing would cost $87 from USPS. So if I ship it back to them I end up paying $87 for a "full" refund (and that's assuming it actually gets to China safely). Alternatively, they offered a 40% discount if I just kept it but that would still mean I am paying $100 for a light I have no use for. DONT ORDER FROM THEM!
Debra Fallowfield
AUThe lights I ordered look NOTHING like… The lights I ordered look NOTHING like the pictures- that is obviously ripped off the original manufacturers. I got two ugly lumps of glass - rather than crystal. Lol.. Should have known better!