KT
GBThey Drop Ship From China & Basically Don't Do Returns I ordered a $165 light fixture knowing their return policy said they'd accept returns within 60 days but I had to pay for shipping back to them. What they don't tell you is that they drop ship direct from China so returning this thing would cost $87 from USPS. So if I ship it back to them I end up paying $87 for a "full" refund (and that's assuming it actually gets to China safely). Alternatively, they offered a 40% discount if I just kept it but that would still mean I am paying $100 for a light I have no use for. DONT ORDER FROM THEM!
JR
GBOrdered mine 3 months ago, it’s still in China Ordered my lamp Jan 3. It’s now April 6 and updated tracking shows the package apparently just meandering around China every couple days. I hope my patience will pay off, I hate dealing with refunds and customer service so I’m taking my time
Jana
GBDO NOT order from this company The light I ordered, arrived damaged, and was completely made of cheap plastic and rubber material when the website stated that it was metal and acrylic. I Emailed the website five times, sent pictures showing how it arrived damaged and asked for money back(over 300 cad) and still have not heard anything, not even a generic response email. Do NOT order from this company.
JT Smith
GBThis company is great to work with This company is great to work with! We had several lights that we wanted to look at and they helped us pick the right color and temperature of the light! We had one of the lights stop working a few weeks after we installed and they promptly replaced it, hasslefree!
Randa William
GBThis company is a scam This company is a scam, they took my money and nothing happened, please I am telling to everyone want to buy light from them take care they will steel your money.