They Drop Ship From China & Basically Don't Do Returns I ordered a $165 light fixture knowing their return policy said they'd accept returns within 60 days but I had to pay for shipping back to them. What they don't tell you is that they drop ship direct from China so returning this thing would cost $87 from USPS. So if I ship it back to them I end up paying $87 for a "full" refund (and that's assuming it actually gets to China safely). Alternatively, they offered a 40% discount if I just kept it but that would still mean I am paying $100 for a light I have no use for. DONT ORDER FROM THEM!

Buyer Beware I wish I had read the reviews beforehand. I purchased a ceiling fan from Bulb Square that I wanted to return. They have given me the runaround for two months and simply do not seem to grasp the concept that in our market, customers return products for reasons other than malfunction or missing parts. There are plenty of other companies out there that do. Save yourself a headache and avoid this one.

Affordable Products with Acceptable Quality | Incredible Customer Service 4.5/5! I ordered the Contemporary Creative 3D Printed Moon Ceramic Base USB Table Lamp For Bedroom (Ceramic Base + Little Prince Ornament). For how affordable it is, the item quality is quite good and does the job in style. I would prefer the shadow of the lamp base (where it connects to the 3D printed moon) to not be visible, especially when the lamp is at full brightness; but that's me nitpicking. The item was shipped from China, so do expect a longer shipping time. (I liked that they were very communicative on the status of the shipment!) I took off a ½ point symbolically because the shadow, and because the Little Prince ornament did arrive broken. Their customer service representative (shout out to Lily) was incredibly helpful, kind, and responsive, though! They quickly replaced the ornament for me and it arrived at my door in about two weeks.

The lights I ordered look NOTHING like… The lights I ordered look NOTHING like the pictures- that is obviously ripped off the original manufacturers. I got two ugly lumps of glass - rather than crystal. Lol.. Should have known better!

Great products very much as shown… Great products very much as shown online. We had a fixture arrive with shipping damage and it was replaced right away. We also had a fixture stop working within the warranty period and it was replaced right away. Great customer service and follow up!