Hannah Appel
GBThis company is a SCAM We ordered a light fixture and here are just *some* of the problems we had: 1) it took months to come 2) it is COMPLETELY un-installable 3) it did not come with a parts list or instructions 4) the parts it did come with (very few) violated US building codes and could not be installed 5) when we asked for a refund because it is not possible to install this light to code or safely, the company did not respond
Rachael Radford
CAReturn of damaged good was fully refunded within days We ordered three separate items. The first two arrived in great shape and are lovely. The third item, separate order, arrived with a crack. Customer Services was very responsive and provided a full refund (shipping and everything) within days.
JT Smith
GBThis company is great to work with This company is great to work with! We had several lights that we wanted to look at and they helped us pick the right color and temperature of the light! We had one of the lights stop working a few weeks after we installed and they promptly replaced it, hasslefree!
Lisa J
GBBuyer Beware I wish I had read the reviews beforehand. I purchased a ceiling fan from Bulb Square that I wanted to return. They have given me the runaround for two months and simply do not seem to grasp the concept that in our market, customers return products for reasons other than malfunction or missing parts. There are plenty of other companies out there that do. Save yourself a headache and avoid this one.
Amanda Carter
GBI ordered a desk lamp in November 23… I ordered a desk lamp in November 23 and have sent many emails to find out when it will arrive. Like many other customers, this company make the excuse of shipping delays.. DO NOT USE THIS SITE. They take your money but do not deliver. IF I were to ever receive this item, have requested to return, especially after reading reviews from customers saying that after a very long wait for their product, they arrive faulty and of poor quality.