Unfortunately I didn't do my homework… Unfortunately I didn't do my homework on this company and learned my lesson the hard way. This is a scam company. The light we received is of poor quality, not to US safety standards and a huge fire risk. The company disguises the fact that they're not based in the US, and then informs you that you're responsible for any return shipping to China. They offer a partial refund for you to keep the item -- which I'm guessing is their business model as they'd still turn a profit on these cheaply constructed products. Don't make the same mistake I did!

PLEASE READ FOR SAFETY/Revised review PLEASE READ! My husband is an electrician...we installed a ceiling light purchased from this site and within an hour of it being on, it started smoking, and caught on fire. The transformer was black. Thank goodness we were home. Customer service is horrible which I expected after the fact, don't waste your time buying from Bulb Square. Such a headache. ** Review revised as of 10/25/23: The company emailed me back with a full refund, which I was grateful for, thank you.

I too ordered a product that they told… I too ordered a product that they told me was a Chinese holiday. It was gonna be two or three more weeks before they would be back in to get my item shipped. Then they shipped it to the wrong ZIP Code and said it was being sent back I sent several emails giving them my correct ZIP Code and now I just received an email saying it’s been shipped again to a whole Nother ZIP Code that is also incorrect. I will not buy from this company again and if they don’t get back to me with my product shipped to me ASAP I will be contacting my credit card to have this charged reversed and I will definitely get the word out to everyone I know not to buy from this company. If I know it was from China I would never have ordered.

Never order anything from this company I would give this company zero stars if I could. I waited 6 weeks for a ceiling light to arrive. When it showed up this $250 light was missing pieces, falling apart, with no instructions, and was clearly cheaply made. I had a certified electrician confirm the thing is a cheap piece of crap and wouldn't work. Throughout this the company was unresponsive and when I told them I wanted to file a claim for a return they responded with the polite version of "sod off."

Great products very much as shown… Great products very much as shown online. We had a fixture arrive with shipping damage and it was replaced right away. We also had a fixture stop working within the warranty period and it was replaced right away. Great customer service and follow up!