Brad Wolfe
GBBad Company Policy that Needs to Change Be ware that if they send you the incorrect item there is a 25% restocking fee for some reason. Bad policy!
Steve
GBmade order about 2 weeks ago and got… made order about 2 weeks ago and got partail order but have not recived the hose that went with fittings and cant do job.not know when the rest of order is coming
Chris
GBYou had the special fittings I needed… You had the special fittings I needed however some quick couplers were back ordered but your website didn’t say as such. The order arrived but missing the quick couplers. I received no information with the order explaining this, no email, no phone call so I assumed it was missing and a mistake and I had to contact your company. I did not have that time. It should noted when ordering if a product is back ordered and definitely noted when receiving a order.
EMMANUEL
GBVERY GREAT COMPANY TO WORK WITH VERY GREAT COMPANY TO WORK WITH. SHIPPING WAS FAST AND REASONABLE. I ADD TOP AND TILT TO MY OLD TRACTOR AND WOULD HAVE NEVER BEEN ABLE TO COMPLETE THIS PROJECT WITH OUT HYDRAULIS DIRECT. I AM JUST A DO IT YOURSELFER . LOTS GOOD INFORMATIVE INFO ON THEIR WEBSITE GUIDED ME TO COMPLETION OF MY PRODJECT(S). I WISH THEY STICK AROUND FOR A LONG WHILE. I WOULD BE LOST WITH OUT THERE PRODUCTS.
Mark Hathaway
GBLiterally choose anyone but this company Horrible horrible company read the other reviews. Website is not linked to inventory they legit have no idea if they have the Part you ordered or not. Looks like 2024 but still about 1970 for the imbeciles that run this site. Ordered December 24 took 2 weeks before I received a package. Note in box suggesting about 1/3 of the order has been backordered. I was upset it took two weeks. Very upset that they wouldn't have reached out and let me know what the problem is. We are now almost a month since I placed the order. I emailed my issues. Was told well our website shows everything is in stock if you want to know what we actually have you really need to call or chat with an actual person. Really this is on me? When will the rest be arriving? No idea we normally try and ship quickly this is not like us. If you read other reviews this is exactly like them. In the world of hydraulics I can't just leave a few fittings off and wrap a dorittos bag over it and get back to work. If you can't ship me my whole order why ship any of it? I asked them to send me an RMA and a return shipping label and I would find someone else to order parts from. Was told the best they can do is let me pay for return shipping and I should feel lucky because they really should be charging a restocking fee. They advertise they ship quickly from USA and Canada. They clearly don't understand quick or where USA and Canada are located on a map.