terrible...disrespectful customer service I purchased my lights through their financing program.They shipped the wrong lights. I spoke with their customer service and was told i would be issued a ups call tag and that the correct lights would be overnighted to me. The next day i was contacted by tbe same guy asking if i would be willing to pay half of the overnight shipping. I said no way, it was your mistake and you promised overnight. He said no problem...it will go out today. Later i got a call from them saying they would only be willing to ship ground and that it is not their problem that it doesnt fit my schedule....REALLY? WOW! After being treated like a second rate citizen for over an hour i was finally promised 3rd day shipping. Steer way clear of these idiots!

DO NOT purchase anything from this seller DO NOT purchase anything from this seller. The sales department is very friendly,and helpful right up until the point that they get your money. If you have any problems after the sale, then you will get nowhere. Said found my return sending out replacement called a week later said we never received your rma product yet. poor poor business. STAY AWAY will never buy from again

They should be called Cheap Broken Lights.com I ordered lights. They arrived broken. I called for a replacement. They said I have to pay the shipping. I never had a company try to charge me for shipping back a broken product. I could see if the product broke months later and before the warranty period. But these arrived broken. The girl on the phone said she knows and agrees that is isnt fair, but there was nothing she could do. I m actually affraid to even ship them because I dont trust that they will replace the broken lights. I wish I read the reviews first. Dont buy From Cheap Broken Lights. Com

TERRIBLE Customer Service I spent a great deal of money at cheaplights.com and made a phone order. The people there were helpful when I wanted to know about the product. However, as soon as they got my money it was a different story. I was told the shipping was going to cost around 50 dollars for my order. It was 100. I was offered a drop shipment at my house, but what they dont telll you is that the drop shipment is an additional 60 bucks. 160 for shipping altogether. Suddenly these cheaplights got expensive. I found this out after calling them asking for the rececipt that they never emailed me and getting the invoice. They sent the shipment to their warehouse instead of my house and offered me store credit if I went to pick it up instead of them reshipping it to me. When I went to pick up the lights they told me I could only get 20 dollars worth of store credit. Not even enough to cover the cost of driving over there or buy anything descent in the store. When I tried to tell them I wanted to be reimbursed for the 60 dollar drop shipment which never happened they told me my inconvenience was not worth that much. ALSO what they do not tell you is that there is no returning your lights once you buy them. I guess the fact that the tattooed men tossing my boxes full of lights on the ground would have nothing to do with them not working? When I asked them why that was not stated over the phone they replied that it is in tiny font on their website. I guess I should have just known that? Overall the service is just shameful. They were rude and condescending, the man running this business is terribly unprofessional, and they are increadibly misleading. I must have asked 50 questions of these people before buying and they still manged to screw me over. They may be cheaplights but they get you with shipping and a lack of return policy. I will never shop there again. AVOID THESE PEOPLE THEY WILL TRY TO SCREW YOU OVER!!!

shady business practices Don't trust any positive reviews on here (not that I saw any). A friend of mine got fired for refusing to write positive reviews to counteract the negative reviews from actual customers. You want better reviews? Practice better business. Listen to the reviews and fix the problems instead of trying to cover it up.