Rachel Oliver
GBOrdered the lights Ordered the lights. Since ordering had seen them cheaper in a store in the UK much superior quality. Received lights after about 3 weeks. One of the strips would not stick. Despite the area it was applied being clean and dry. Contacted them by email on numerous occasions and have had no response whatsoever. Very poor service. Buy from the UK then you can see what you are getting.
Lynn Howie
GBPoor Customer Service Never provided opportunity to order white glove service, series of boxes delivered on a pallet in my driveway on a rainy evening, no attempts at service recovery. Strongly recommend not ordering furniture through this website.
Grant
GBLumens has become my go to place for… Lumens has become my go to place for lights! The sales reps were very helpful in narrowing down the choices. Everything shipped timely and arrived in good condition. I love my new Pina, it's the perfect little light on my nightstand!
Downtowneva
GBGorgeous Solution I searched high and low for a wireless standing lamp that would fit between two recliners where there was no outlet. The Poldina Pro rechargeable lamp was exactly what I was looking for! It’s simply gorgeous in the “rust” color.
Jessica
GBNever received my order after waiting 3 months Lumens set extremely poor expectations of delivery timeline, and after waiting 2.5 months (initial estimate was 4 weeks), I finally received a shipping confirmation. 2 weeks, 2 shipment attempts, and multiple customer service calls later, I still don’t have the products I ordered. The company can’t even get me the items I ordered now that they are available. I live in a single family home with a unit number A, it’s not complicated. Hoping the cancellation actually goes through and I get my money back.