Ear buds I've tried yo get in contact with this company on numerous occasions 1. To cancel order as postage was 17.00 2. Had notification that they'd been despatched, but tracking number is unknown Have emailed twice more yo try snd get a response but only get a generic response and then another email to say our purchase hasn't been completed and checkout before we miss out on this order. Now I'm reading the rest of these reviews and realise we have been conned for 117 quid. Gutted, distraught and damnrighg angry. This company should be held accountable

Need RETURN. Customer Service all talk/no action. I made mistake of ordering BLX Buds from gogetgadgetcrat in San Antonio. I discovered before my package came that I would need to return it, so have not opened the package, and have requested at least three times that they inform me how to return the order and have them issue a refund. They have sent emails that take a full page to say only broad generalizations about how they are so qualified and that it is so important to them that I be satisfied, but there has been no followup that actually deals with the issue. This has gone on for a full month now. I ordered Nov. 30 Requested cancellation on Dec. 1, They delivered anyway and requests to return have not been acted on.

DO NOT BUY THIS PRODUCT DO NOT BUY THIS PRODUCT - order system does not work so you be charged, get the kit but no come back. The product itself is dire as the microphone did not work properly at all. Their service model is absolutely hopeless and very frustrating as they say 30 day no quibble guarantee but no return address provided and service desk are useless. Also, reply did not actually send me an email as promised that I can find.

I have been ripped off I have been ripped off. I bought the buds, immediately didn't like them and sent them back. It's been 2 months since they received them (I have the shipping receipt) and still no refund. They have the buds AND my money. I've rec'd 8 emails stating how sorry they are and someone will handle the refund immediately, but nothing happens after that. DO NOT THROW YOUR MONEY AWAY!

Lifetime guarantee is meaningless My BLX buds worked for 18 months then one stopped working. The extra charge for the lifetime guarantee is a waste of money. I have been contacting the company for 3 months and I cannot get a resolution to my problem, only standard replies saying the same thing. The guarantee is meaningless as there has been no suggestion of replacement or repair. Awful customer service response. Go Elsewhere.