It was easy, user friendly, and quicki It was user friendly and I quickly found my desired items. Receiving discounts was a real plus. I have been using the Flex Poly Harness for my product, The Biko Sports Bands, and it is a perfect harness combined with the Biko Sports Bands for conditioning athlete and working dogs.

Horrible, frustrating and very disappointing We ordered an xl dog bed at the first of October and our account was debited on October 2. We have not received the bed. My wife contacted customer care second half of Oct via the only option via email and explained the email address she had at time of order had stopped working, she provided her new email address plus her phone number and provided order confirmation number and asked for assistance. She never received a response. I began communicating, again via only means available, Nov 2 again providing order confirmation number and again explained wife's email situation. The 24 hiur response promised on website did not occur. I had to email threatening a negative review and finally received a reply from "Sarah" saying she would check on it. Nothing more from her until I kept emailing asking for phone number to call, complaining of poor service and finally a threat for a review and finally today "Sarah" emailed saying she knew nothing but sent another message to inquire and thanked me for my patience and they are there to help. This is pathetic and unacceptable behavior and horrific customer service. So we are out $150 since October 2 and they can't even provide a phone number for us to call or give us the courtesy of a call. This was the second such bed we ordered from them but can assure anyone of interest it will be the last. At this point we just want our money back. Buyer beware

Best Dog Tags Ever! Cute and user friendly website and the discounts were great! Plus my SHOP account saved all of my previous info making checkout easy.

This is a wonderful store This is a wonderful store. Easy to order and gets your order to you in time. I recently brought a name tag for my Chowdog. We liked it so much we are ordering a second one for his harness now. The quality of this tag is perfect. Thank You. CINDY and Loki-Lolo.

STAY AWAY. Bad customer service I ordered a dog tag three weeks ago with the name Luna. It made it to my hometown postal service and then was returned to the sender due to an insufficient address. I had emailed them and got no response. I had to email them three times to get a response. Finally they tried to ship again and the same thing happened. Meanwhile I am getting packages from other companies with no problems. They offered me a refund and I still have not received the refund or a cancellation email after a week and a half. I will never purchase through them EVER! Worst customer service and they do not have a phone number to call!