Giselle Seheult
CAImpressive service I gotta tell you that in these days of almost absent customer service the MushyBed team has surpassed my expectations with flying colours. Long story short, I wrote asking if Mushy Bed still shipped to Canada and I got a response - not a form letter, a robot response or no response at all, but one from a human specifically addressing my question and solution attached…I was thrilled! And now this added effort! Thank you for caring about your customers and your product. I’ll be trumpeting your praises to all my pet friends. Keep up the exemplary work.
Meghan O'Brien
GBDefinitely Recommend! Not only do my puppos LOVE their MushyBed, but working with their customer service was a breeze! I believe they used to ship their products from overseas, and at the height of COVID, things were a little delayed. I reached out (on Instagram, which I understand isn’t the most efficient communication sometimes), and my concerns were immediately attended to by a representative! This product is my dogs’ emotional support bed, but the customer service is just as supportive!
Michael
GBWe've bought 4! We've purchased 4 medium beds for our mini dachshund and he absolutely loves them! 4 beds might be slightly extreme, but he insists on following us to every room in the house and well, we got lazy moving his bed! Unlike other reviews, we've honestly had no issues with the beds or the service (prompt delivery to the UK). We've referred our friends who both have labradors and they have also had no issues with the XL beds and the dogs absolutely love them. We tried the same style of bed from Amazon and they were inferior in the amount of filling, the quality of the manufacturing (stitching came undone on 1 bed) and they don't wash/dry/fluff as well. Honestly, we can't recommend Mushy Beds highly enough from our experience and will buy again!
Michael Lahens
GBEasy to order; dog loves it. Ordering was easy. Product arrived promptly, and my dog is already gravitating to it easily. I've been training "place" with her, and the little treats have been nestling in the fibers in a way that makes it double as a snuffle mat. Super useful distraction task for my anxious pup. The bed itself is holding up through all of this.
Josie B
GBMy pups absolutely adore their… My pups absolutely adore their MushyBeds! I honestly cannot get them out of it anymore and they love relaxing in it in the afternoon :) Would highly recommend, their customer service is very good and helped me when I emailed them very well. Will be ordering again!