Suckered by Instagram ad Suckered by Instagram ad. Started looking into it more once I realized it was shipping from China and taking forever. Sent multiple emails to cancel order; never received a reply. Package finally arrives but by this time I definitely don't want it - go to their Refund Policy page to find that not only do I need to pay out of pocket to ship it back to CHINA, they "don't guarantee" they'll even receive it and won't "approve or reject" a refund until they do. Kicking myself for not searching for real reviews beforehand. Ridiculous company.

Mushy Brand Is the Best Most importantly, my dogs love their Mushy Beds and Furniture Protectors. What's more, these products are easy to wash, and their durability cannot be beat. I've tried a couple of Mushy knockoffs, but they were difficult to clean, shed everywhere, and were ready to be trashed in a couple of weeks. Mushy Beds are well worth their price.

The bed is great The bed is great, I have two of them and my dogs love them. They came quickly and Mushy was easy to communicate with. Will buy again!

Easy to order; dog loves it. Ordering was easy. Product arrived promptly, and my dog is already gravitating to it easily. I've been training "place" with her, and the little treats have been nestling in the fibers in a way that makes it double as a snuffle mat. Super useful distraction task for my anxious pup. The bed itself is holding up through all of this.

Impressive service I gotta tell you that in these days of almost absent customer service the MushyBed team has surpassed my expectations with flying colours. Long story short, I wrote asking if Mushy Bed still shipped to Canada and I got a response - not a form letter, a robot response or no response at all, but one from a human specifically addressing my question and solution attached…I was thrilled! And now this added effort! Thank you for caring about your customers and your product. I’ll be trumpeting your praises to all my pet friends. Keep up the exemplary work.