My dogs love their beds! Yes, this company takes a long time to ship, and I have no experience with their customer service. But my 3 dogs LOVE their beds!! They used to try and sit with me on my office chair. Now, they opt for their beds. I do have concerns about the beds being manufactured in China, as some sources suggest that the fill used in China is unregulated and may be mage with toxic materials. More research needed on this.

Impressive service I gotta tell you that in these days of almost absent customer service the MushyBed team has surpassed my expectations with flying colours. Long story short, I wrote asking if Mushy Bed still shipped to Canada and I got a response - not a form letter, a robot response or no response at all, but one from a human specifically addressing my question and solution attached…I was thrilled! And now this added effort! Thank you for caring about your customers and your product. I’ll be trumpeting your praises to all my pet friends. Keep up the exemplary work.

The bed is great The bed is great, I have two of them and my dogs love them. They came quickly and Mushy was easy to communicate with. Will buy again!

My pups absolutely adore their… My pups absolutely adore their MushyBeds! I honestly cannot get them out of it anymore and they love relaxing in it in the afternoon :) Would highly recommend, their customer service is very good and helped me when I emailed them very well. Will be ordering again!

Suckered by Instagram ad Suckered by Instagram ad. Started looking into it more once I realized it was shipping from China and taking forever. Sent multiple emails to cancel order; never received a reply. Package finally arrives but by this time I definitely don't want it - go to their Refund Policy page to find that not only do I need to pay out of pocket to ship it back to CHINA, they "don't guarantee" they'll even receive it and won't "approve or reject" a refund until they do. Kicking myself for not searching for real reviews beforehand. Ridiculous company.