Suckered by Instagram ad Suckered by Instagram ad. Started looking into it more once I realized it was shipping from China and taking forever. Sent multiple emails to cancel order; never received a reply. Package finally arrives but by this time I definitely don't want it - go to their Refund Policy page to find that not only do I need to pay out of pocket to ship it back to CHINA, they "don't guarantee" they'll even receive it and won't "approve or reject" a refund until they do. Kicking myself for not searching for real reviews beforehand. Ridiculous company.

We've bought 4! We've purchased 4 medium beds for our mini dachshund and he absolutely loves them! 4 beds might be slightly extreme, but he insists on following us to every room in the house and well, we got lazy moving his bed! Unlike other reviews, we've honestly had no issues with the beds or the service (prompt delivery to the UK). We've referred our friends who both have labradors and they have also had no issues with the XL beds and the dogs absolutely love them. We tried the same style of bed from Amazon and they were inferior in the amount of filling, the quality of the manufacturing (stitching came undone on 1 bed) and they don't wash/dry/fluff as well. Honestly, we can't recommend Mushy Beds highly enough from our experience and will buy again!

Definitely Recommend! Not only do my puppos LOVE their MushyBed, but working with their customer service was a breeze! I believe they used to ship their products from overseas, and at the height of COVID, things were a little delayed. I reached out (on Instagram, which I understand isn’t the most efficient communication sometimes), and my concerns were immediately attended to by a representative! This product is my dogs’ emotional support bed, but the customer service is just as supportive!

MushyBeds are fantastic MushyBeds are fantastic - we have three! We’ve had many different ‘beds’ for our Cookie over the years who has not been fussed in the slightest, preferring the sofa or our human bed! As soon as we got a MushyBed Cookie loved it and it’s now her favourite spot in the house. It’s flexible and mushy enough for the car, so Cookie also travels in comfort. We particularly like the included blanket.

My dogs love their beds! Yes, this company takes a long time to ship, and I have no experience with their customer service. But my 3 dogs LOVE their beds!! They used to try and sit with me on my office chair. Now, they opt for their beds. I do have concerns about the beds being manufactured in China, as some sources suggest that the fill used in China is unregulated and may be mage with toxic materials. More research needed on this.