DECEPTIVE REVIEWS and POOR BUSINESS This company and its reviews are HIGHLY DECEPTIVE. If you read the reviews, most of the 5 star ratings are provided at the initial order and NOT AFTER PRODUCT ARRIVAL. You then see the "Update" that the wrong product was shipped of the product never got there, refunds were rare as was communication. I ordered a prodect, had repeated requests for shipping fees that were supposed to be free and then found out the product I wanted was discontinued. They could not get it but they kept trying to charge me. I cancelled my order and I am now waiting for the shipping fee refund. I may just have to visit their office personally to get it.

I was able to find and purchase more of a laminate flooring plank that Home Depot no longer stocks. It was easy to use Super Arbor's online platform to find and order the product I was looking for but couldn't find locally.

Horrible customer service I have never worked with a worse company. They did not fulfill the online order. They did not respond promptly to multiple inquiries. They made promise after promise, which were never kept. Horrible!

The website was easy to use and they… The website was easy to use and they had old flooring that I couldn’t find anywhere else

ONLINE ordering was easy ONLINE ordering was easy, website user friendly! Let's just wait to get the order!