Terrible Communication I placed the order back in early March and Tried to contact The company on numerous occasions with no avail. Then I ended up canceling the order and moved on and purchased the saw elsewhere. Then recently I received a message from the company that the order was being shipped. I sent them another email canceling this order because I already purchased the item, and then the item showed up on my doorstep. The only positive experience is when I called to have it returned (since they never billed me) the person on the phone was kind enough to offer a free pick up ticket and UPS showed up the next day.

The items I ordered were almost… The items I ordered were almost immediately back ordered so I wasn’t happy I attempted to cancel the order but got the run around and pay pal refunded the money. Few months later I come home and the order is on the porch…..so I guess as long as you’re patient and not in a hurry you will get the product and as far as the product they were both top notch without any issues.

I ordered a DeWalt pruning chainsaw for… I ordered a DeWalt pruning chainsaw for Father’s Day. I saw an ad at a cheaper price the same day so I called customer service and they cheerfully matched the other stores price. The refund was done quickly and the chainsaw came sooner than expected. It’s not Father’s Day yet so I can’t say how it works but Tyler Tools was great!

Great service and exceptional value! Great price plus free shipping on my first ever order of a Beast pressure washer. The equipment came well packed and complete and even included some accessories I was not expecting. Service and shipping with tracking was quick and efficient. I will be ordering again as I need more tools for household maintenance at a fair discounted value.

Fast delivery & exactly the product I needed. Fast delivery and exactly the product I wanted. I had a few Craftsman V60 products in my possession so surprised to learn that Stanley killed the line to leave Craftsman and their V20 as the mid line, B&D as their value line, and Dewalt as their pro line. Shameful leaving previous customers who invested.