Need multiple trips to finish the installation but it was completed satisfactory This was a takeover installation from my existing wired alarm system. We ordered one set of systems and then the installer told us that we needed to go for another systems for ADT Pulse function. Good that it was no extra charge. Needed 3 trips in total to complete the installation. But the service was very prompt and it has been working flawlessly. I would recommend California Security Pro for alarm installation.

Potential buglar warning The procedure in getting a security system installed was very straight forward. The sales person pointed out security risk areas and recommended alarms. The cost of the system and the elements were explained. The installer was friendly and professional. The explanation on the system use was very straight forward. Initial installation glitches were quickly corrected. I now have peace of mind when home alone or away.

Professional, excellent customer service! I recently converted my Bay Alarm system over to ADT after speaking with Jim Stanley at California Security Pro. Jim walked me through the features available with the ADT system and I was pleased to learn that I did not need a land line in with ADT. This saved me $30 month on an unnecessary phone bill. The installation was handled very professionally and smoothly by Micah Robertson. I am extremely pleased with my new alarm system and the excellent customer service I received from both Jim and Micah at California Security Pro.

We are very satisfied with ADT! We had a prior positive experience with sales rep, Paul Daly, at our former home following a burglary. When we moved, we called Paul again -- no need to test the market as he and the ADT team had a proven track record with us. The installer did a great job and really invested the time to make sure we knew full capabilities of the system; plus he walked us through setting up the web-account and the IPhone app.. Rate it a 10 across the board!

Great and efficient service made me feel secure already! From the sales person to the technician I didn't feel like I was being oversold something I didn't need... And the option to add on more security features once we see how our main system is working was super helpful. The technician came, set everything up, tested it and then sat down and answered all of our questions and helped us set up our online account and phone apps. Definitely a great experience and I would recommend them highly.