Hong T.
GBProfessional, excellent customer service! I recently converted my Bay Alarm system over to ADT after speaking with Jim Stanley at California Security Pro. Jim walked me through the features available with the ADT system and I was pleased to learn that I did not need a land line in with ADT. This saved me $30 month on an unnecessary phone bill. The installation was handled very professionally and smoothly by Micah Robertson. I am extremely pleased with my new alarm system and the excellent customer service I received from both Jim and Micah at California Security Pro.
Kenneth Yu
GBAwesome service... Would recommend Brandon our sales rep and Renee our installer was awesome. Brandon was very clear and very on top our questions..... Renee was awesome. Very efficient at doing the work, very thorough, on time, and paid attention to detail. Only reason why there wasn't a 5 star rating was that Brandon missed the installation and explanation of the system, but Renee took care of it masterfully. Otherwise would recommend California Security Pro and ADT to anyone looking for an alarm.
Joanne Wong
GBExcellent and efficient service with all questions answered. The sales rep was efficient and covered all equipment to be installed. He took time to go over the total package we wanted and also made suggestions for our individual safety like the motion detector and broken glass alarm. The total package we purchased was under $50.00 a month. We are completely satisfied with the quick installation the next day. Less than two hours. Both the sales rep and the installer went over the use and functions of the wall mounted control box and allowed us to practice the use of each button. Example: home and away buttons. We highly recommend California Security Pro
Karen Searle
GBNecessary but kind of a pain! I really didn't want a security system but circumstances happened! I found that I needed one and California security pro filled the bill. Sigh.
Peter C
GBNeed multiple trips to finish the installation but it was completed satisfactory This was a takeover installation from my existing wired alarm system. We ordered one set of systems and then the installer told us that we needed to go for another systems for ADT Pulse function. Good that it was no extra charge. Needed 3 trips in total to complete the installation. But the service was very prompt and it has been working flawlessly. I would recommend California Security Pro for alarm installation.