Karen Searle
GBNecessary but kind of a pain! I really didn't want a security system but circumstances happened! I found that I needed one and California security pro filled the bill. Sigh.
Hong T.
GBProfessional, excellent customer service! I recently converted my Bay Alarm system over to ADT after speaking with Jim Stanley at California Security Pro. Jim walked me through the features available with the ADT system and I was pleased to learn that I did not need a land line in with ADT. This saved me $30 month on an unnecessary phone bill. The installation was handled very professionally and smoothly by Micah Robertson. I am extremely pleased with my new alarm system and the excellent customer service I received from both Jim and Micah at California Security Pro.
Lee P
GBWe are very satisfied with ADT! We had a prior positive experience with sales rep, Paul Daly, at our former home following a burglary. When we moved, we called Paul again -- no need to test the market as he and the ADT team had a proven track record with us. The installer did a great job and really invested the time to make sure we knew full capabilities of the system; plus he walked us through setting up the web-account and the IPhone app.. Rate it a 10 across the board!
Joanne Wong
GBExcellent and efficient service with all questions answered. The sales rep was efficient and covered all equipment to be installed. He took time to go over the total package we wanted and also made suggestions for our individual safety like the motion detector and broken glass alarm. The total package we purchased was under $50.00 a month. We are completely satisfied with the quick installation the next day. Less than two hours. Both the sales rep and the installer went over the use and functions of the wall mounted control box and allowed us to practice the use of each button. Example: home and away buttons. We highly recommend California Security Pro
TM Chen
GBInstallation process was fast and very professional. Before installation, they needed to rewire my house phone line. They seemed to know where to look at and resolved the issues quickly. The installation and test of alarm system were done very fast. I like their service.