Hong T.
GBProfessional, excellent customer service! I recently converted my Bay Alarm system over to ADT after speaking with Jim Stanley at California Security Pro. Jim walked me through the features available with the ADT system and I was pleased to learn that I did not need a land line in with ADT. This saved me $30 month on an unnecessary phone bill. The installation was handled very professionally and smoothly by Micah Robertson. I am extremely pleased with my new alarm system and the excellent customer service I received from both Jim and Micah at California Security Pro.
Karen Searle
GBNecessary but kind of a pain! I really didn't want a security system but circumstances happened! I found that I needed one and California security pro filled the bill. Sigh.
Takeshi Yamashita
GBPotential buglar warning The procedure in getting a security system installed was very straight forward. The sales person pointed out security risk areas and recommended alarms. The cost of the system and the elements were explained. The installer was friendly and professional. The explanation on the system use was very straight forward. Initial installation glitches were quickly corrected. I now have peace of mind when home alone or away.
Joanne Wong
GBExcellent and efficient service with all questions answered. The sales rep was efficient and covered all equipment to be installed. He took time to go over the total package we wanted and also made suggestions for our individual safety like the motion detector and broken glass alarm. The total package we purchased was under $50.00 a month. We are completely satisfied with the quick installation the next day. Less than two hours. Both the sales rep and the installer went over the use and functions of the wall mounted control box and allowed us to practice the use of each button. Example: home and away buttons. We highly recommend California Security Pro
Jessica
CAGreat and efficient service made me feel secure already! From the sales person to the technician I didn't feel like I was being oversold something I didn't need... And the option to add on more security features once we see how our main system is working was super helpful. The technician came, set everything up, tested it and then sat down and answered all of our questions and helped us set up our online account and phone apps. Definitely a great experience and I would recommend them highly.