Lee P
GBWe are very satisfied with ADT! We had a prior positive experience with sales rep, Paul Daly, at our former home following a burglary. When we moved, we called Paul again -- no need to test the market as he and the ADT team had a proven track record with us. The installer did a great job and really invested the time to make sure we knew full capabilities of the system; plus he walked us through setting up the web-account and the IPhone app.. Rate it a 10 across the board!
Hong T.
GBProfessional, excellent customer service! I recently converted my Bay Alarm system over to ADT after speaking with Jim Stanley at California Security Pro. Jim walked me through the features available with the ADT system and I was pleased to learn that I did not need a land line in with ADT. This saved me $30 month on an unnecessary phone bill. The installation was handled very professionally and smoothly by Micah Robertson. I am extremely pleased with my new alarm system and the excellent customer service I received from both Jim and Micah at California Security Pro.
Nedra McCall
GBGood! Good Technical support, and there service was great also.
Peter C
GBNeed multiple trips to finish the installation but it was completed satisfactory This was a takeover installation from my existing wired alarm system. We ordered one set of systems and then the installer told us that we needed to go for another systems for ADT Pulse function. Good that it was no extra charge. Needed 3 trips in total to complete the installation. But the service was very prompt and it has been working flawlessly. I would recommend California Security Pro for alarm installation.
TM Chen
GBInstallation process was fast and very professional. Before installation, they needed to rewire my house phone line. They seemed to know where to look at and resolved the issues quickly. The installation and test of alarm system were done very fast. I like their service.