Online ordering was smooth and simple… Online ordering was smooth and simple making it fast to find what I need and checkout. I ordered a 36” square glass top for a table. We will see how the delivery and condition upon arrival goes 🙏

Total Scam!!! Total Scam!!!! Purchased a saw from them. Got the typical order confirmation email, saying I would receive a email when sent. I never received shipping email. Estimated arrival date came and went, no saw. I called about the status of my order, but never able to talk to a person. Looked into company, only to discover I had been scammed like everyone else. Don't order from them!!!!

Damaged pkg replacement After finding 3 of 7 planks damaged in a pkg of luxury vinyl plank arrived, customer service made it right. Pronto. Nice job Super Arbor!

If I could select 0 stars I would If I could select 0 I would. Placed order 1/30/24. Acknowledged by email 1/30/24. No shipping email by 2/9/24. CS says they respond to emails in 4-5 hours. No. Automated reply in 4 hours saying real response in 4-5 business days. Didn't happen. Called 2/8, informed hold time 95 minutes before it disconnected. Called back. Robot said record a message, then disconnected before I could. Called back. Robot said I could leave a message, or for faster response send an email. Funny. Called back 2/9. Actual person with limited English said item may ship on 2/20 or 2/21. Cancelled order. Got an email saying allow up to 7 business days to cancel the order. Never again.

The order process was smooth but no follow-ups on the order. The order process was smooth. I liked the option to pay after the fulfillment of the order. However, there was no follow-up communication or update on the order. The website looks suspicious. Order with caution.