If I could select 0 stars I would If I could select 0 I would. Placed order 1/30/24. Acknowledged by email 1/30/24. No shipping email by 2/9/24. CS says they respond to emails in 4-5 hours. No. Automated reply in 4 hours saying real response in 4-5 business days. Didn't happen. Called 2/8, informed hold time 95 minutes before it disconnected. Called back. Robot said record a message, then disconnected before I could. Called back. Robot said I could leave a message, or for faster response send an email. Funny. Called back 2/9. Actual person with limited English said item may ship on 2/20 or 2/21. Cancelled order. Got an email saying allow up to 7 business days to cancel the order. Never again.

Online ordering was smooth and simple… Online ordering was smooth and simple making it fast to find what I need and checkout. I ordered a 36” square glass top for a table. We will see how the delivery and condition upon arrival goes 🙏

I had a good experience buying floor… I had a good experience buying floor tile from Arbor. The tile was good quality and looks nice on my floor. The people at Super Arbor were kind and helpful. When I received my tile some of them were broken in transit Super Arbor replaced them with no problem. I would recommend them to anyone buying tile or any other flooring.

The order process was smooth but no follow-ups on the order. The order process was smooth. I liked the option to pay after the fulfillment of the order. However, there was no follow-up communication or update on the order. The website looks suspicious. Order with caution.

Very user friendly website Very user friendly website. Loved the option to order per box or by square foot. Lots of flooring options with detailed descriptions