Alex
GBI ordered 2 light fixtures I ordered 2 light fixtures. Both took a long time to arrive, the first was the wrong fixture the second seems to be the correct unit (although i have not installed it to check if it works). For the wrong fixture, initial support was proactive (if somewhat difficult with the same questions being asked repeatedly). Eventually I was told a replacement light would be issued. However, I have now heard nothing for 1 month after 3 chasers. Be very cautious using this company, it seems orders go wrong regularly and when they do it will be time consuming and you run the risk of losing your money. Additional edit: it is also worth noting I received email confirmation that I had submitted positive reviews for their products - before they even arrived! I did not leave the review, suggesting there are some shady practices be used.
E Martin
GBTerrible experience I ordered a light on January 5. It finally arrived on February 3 but it was completely smashed in the packaging. They initially offered to send me a replacement and then stopped replying to my emails. I filed a claim with UPS as well because it arrived damaged, but UPS says that homdiy has still not replied to them to complete that process. It was a beautiful looking lamp and I was excited to have it, but it seems like this is not a trustworthy company.
Robert Freeman
GBUnfortunate Unfortunately, my pendant light arrived without a canopy or bracket. Useless. And consumer help is basically nonexistent. If I had known the delivery was going to be on a slow boat from China (for real) I would have passed. Waited for months; so disappointed.
Linda Jones
GBThis was a great purchase This was a great purchase. I've been replacing all the light fixtures in my house and I wasn't sure I'd like this when I bought it (and I was even less sure when I opened the box), but once it was up, it looks exactly right.
Edward Jones
GBBeautiful and very solid Beautiful and very solid. Absolutely worth the money. It really upgraded our cupboard. Shipping was fast and the items were well packed. Love them!