Linda Jones
GBThis was a great purchase This was a great purchase. I've been replacing all the light fixtures in my house and I wasn't sure I'd like this when I bought it (and I was even less sure when I opened the box), but once it was up, it looks exactly right.
Glen Elly
GBThese ceiling light fixtures are… These ceiling light fixtures are beautiful. Really make a wonderful statement. Great buy!
Caveat Emptor
GBBuyer Beware! The pair of pendant lights we ordered arrived intact after a four week journey from China. The colors were slightly mismatched. We had a lot of problems trying to get them to work. Initially, it was difficult to work out which bulbs would fit them. No instructions or parts lists were included. There were other issues, mainly due to the poor quality of their various components. After a number of failures in the first few days my partner, who is an engineer, completely rebuilt them using standard US electrical components and bulbs. They look a little different but work fine now. We have received no response from HomDIY so, after two weeks, we decided to post this as a warning to prospective buyers.
Annie Miller
GBTook forever to get our light fixture Took forever to get our light fixture. Customer service wasn't very pleasant to deal with whenever we tried to get a status update on our order.
Véronique Désilets
CAWorst Customer Service The customer agent named 'Helen' is passive-agressive, not centered on finding a solution. I was in the right time delay to ask for a return/refund, she proposed a 15% refund. She told me to send the product back at my own expenses, which was 60$ CAD for a 90$ product. The reason for the return was because their product is cheap made and awful looking. It's made of cheap plastic and clearly is not respecting the electricity norms.