Caveat Emptor
GBBuyer Beware! The pair of pendant lights we ordered arrived intact after a four week journey from China. The colors were slightly mismatched. We had a lot of problems trying to get them to work. Initially, it was difficult to work out which bulbs would fit them. No instructions or parts lists were included. There were other issues, mainly due to the poor quality of their various components. After a number of failures in the first few days my partner, who is an engineer, completely rebuilt them using standard US electrical components and bulbs. They look a little different but work fine now. We have received no response from HomDIY so, after two weeks, we decided to post this as a warning to prospective buyers.
Alex
GBI ordered 2 light fixtures I ordered 2 light fixtures. Both took a long time to arrive, the first was the wrong fixture the second seems to be the correct unit (although i have not installed it to check if it works). For the wrong fixture, initial support was proactive (if somewhat difficult with the same questions being asked repeatedly). Eventually I was told a replacement light would be issued. However, I have now heard nothing for 1 month after 3 chasers. Be very cautious using this company, it seems orders go wrong regularly and when they do it will be time consuming and you run the risk of losing your money. Additional edit: it is also worth noting I received email confirmation that I had submitted positive reviews for their products - before they even arrived! I did not leave the review, suggesting there are some shady practices be used.
Owen Patel
GBThere's nothing I dislike about this… There's nothing I dislike about this product. Pretty simple and aesthetic design, it is dimmable and it covers more room on your ceiling than the average fixture.
Blen Bekele
GBStay Away!! Horrible company. Cheap products and takes WEEKS to arrive. Virtually no customer service and no one to resolve any issues.
Sandy
GBTerrible experience. Lights are nice but not worth it The lights are so beautiful and I was very excited to enhance my home - I bought four different lights. It seemed to take forever to get them. Then one arrived. Then a week later the second then a couple of weeks later the third. I couldn't find bulbs to fit the pendant lamp. I went to a electrical/lighting store that has every kind of bulb available. He said it could be one of two kinds that he had, but if I put in the wrong one, it could spark and be dangerous, so I should find out which one it was. I wrote the company and it took over a week to get a response. When you write to the company, it says "Helen@ homidiy" so you get the idea that there is a person you're writing to. But 'Helen' is not very nice. She answers for sure, but there is no sense of human understanding. Maybe it's a language thing...but they could at least use AI to say Sorry or Thank you. It's just an awful experience. The third shipment was months my order. When purchasing, it said set of two. I ordered two sconces. I received one. I wrote about it and have not received an answer yet. Now I'm thinking that with such a bad experience, they probably are counting the sconce as two because it has two bulbs. The only reason it has ANY stars is because the lamps are very pretty. their design and advertising is nice but the rest totally sucks.