Sandy
GBTerrible experience. Lights are nice but not worth it The lights are so beautiful and I was very excited to enhance my home - I bought four different lights. It seemed to take forever to get them. Then one arrived. Then a week later the second then a couple of weeks later the third. I couldn't find bulbs to fit the pendant lamp. I went to a electrical/lighting store that has every kind of bulb available. He said it could be one of two kinds that he had, but if I put in the wrong one, it could spark and be dangerous, so I should find out which one it was. I wrote the company and it took over a week to get a response. When you write to the company, it says "Helen@ homidiy" so you get the idea that there is a person you're writing to. But 'Helen' is not very nice. She answers for sure, but there is no sense of human understanding. Maybe it's a language thing...but they could at least use AI to say Sorry or Thank you. It's just an awful experience. The third shipment was months my order. When purchasing, it said set of two. I ordered two sconces. I received one. I wrote about it and have not received an answer yet. Now I'm thinking that with such a bad experience, they probably are counting the sconce as two because it has two bulbs. The only reason it has ANY stars is because the lamps are very pretty. their design and advertising is nice but the rest totally sucks.
Larey Alexa
GBI was surprised by this lamp I was surprised by this lamp. Came well packaged with no damage. Easy to put together without reading instructions.
Linda Jones
GBThis was a great purchase This was a great purchase. I've been replacing all the light fixtures in my house and I wasn't sure I'd like this when I bought it (and I was even less sure when I opened the box), but once it was up, it looks exactly right.
Alex
GBI ordered 2 light fixtures I ordered 2 light fixtures. Both took a long time to arrive, the first was the wrong fixture the second seems to be the correct unit (although i have not installed it to check if it works). For the wrong fixture, initial support was proactive (if somewhat difficult with the same questions being asked repeatedly). Eventually I was told a replacement light would be issued. However, I have now heard nothing for 1 month after 3 chasers. Be very cautious using this company, it seems orders go wrong regularly and when they do it will be time consuming and you run the risk of losing your money. Additional edit: it is also worth noting I received email confirmation that I had submitted positive reviews for their products - before they even arrived! I did not leave the review, suggesting there are some shady practices be used.
Robert Freeman
GBUnfortunate Unfortunately, my pendant light arrived without a canopy or bracket. Useless. And consumer help is basically nonexistent. If I had known the delivery was going to be on a slow boat from China (for real) I would have passed. Waited for months; so disappointed.