E Martin
GBTerrible experience I ordered a light on January 5. It finally arrived on February 3 but it was completely smashed in the packaging. They initially offered to send me a replacement and then stopped replying to my emails. I filed a claim with UPS as well because it arrived damaged, but UPS says that homdiy has still not replied to them to complete that process. It was a beautiful looking lamp and I was excited to have it, but it seems like this is not a trustworthy company.
Robert Freeman
GBUnfortunate Unfortunately, my pendant light arrived without a canopy or bracket. Useless. And consumer help is basically nonexistent. If I had known the delivery was going to be on a slow boat from China (for real) I would have passed. Waited for months; so disappointed.
Alex
GBI ordered 2 light fixtures I ordered 2 light fixtures. Both took a long time to arrive, the first was the wrong fixture the second seems to be the correct unit (although i have not installed it to check if it works). For the wrong fixture, initial support was proactive (if somewhat difficult with the same questions being asked repeatedly). Eventually I was told a replacement light would be issued. However, I have now heard nothing for 1 month after 3 chasers. Be very cautious using this company, it seems orders go wrong regularly and when they do it will be time consuming and you run the risk of losing your money. Additional edit: it is also worth noting I received email confirmation that I had submitted positive reviews for their products - before they even arrived! I did not leave the review, suggesting there are some shady practices be used.
Gerald lee
GBBeware!!!!I wouldn't give this company… Beware!!!!I wouldn't give this company a 1 star if I didn't have to chose one. I ordered a piece and realized it's not the right size. I tried to cancel order immediately and there was no option to cancel. I emailed Homidy to receive an email 2 days later they would only refund me 10% of my purchase which was 157.00 for the light fixture. Do not buy from this company.
Tess McShane
GBDO NOT BUY FROM THIS COMPANY! DO NOT BUY FROM THIS COMPANY!! I ordered a light in early February and it still hasn’t arrived. They sent an email saying it shipped but the tracking number is bogus. I have asked for a refund and…crickets. They take your money and you get nothing. I’ve filed complaints with BBB!