Alarm Relay has provided excellent… Alarm Relay has provided excellent service so far and I started their service a couple of months ago. I would definitely give a five star rating. I am just waiting to see how they perform if there is any issue.

Watchlight aka Alarm Relay… I have used Watchlight aka Alarm Relay for over 10-years. When we bought our home, it had an existing panel and sensors. They came out, configured the system and added two new sensors at our request and at a reasonable price. Over the years, we have had 2 actual alarms and a few false alarms (our error when opening the garage door when system was armed) and they have responded within 10-30 seconds. Always polite and professional. Getting ready to upgrade my system and looking forward to continued service and support with them.

Price increase make Alarm Relay not… Price increase make Alarm Relay not attractive any more. sorry, but I have 3 local vendors that will monitor cellular or LTE with mobile app for less then $18..

2nd attempt with them 2nd attempt with them. The first tech (over a year ago) didn't seem to be able to program my panel. 2nd tech was good and got it done. However, the medical alert device keeps having problems and they want to charge me for a tech to look at it when the problem has been there since day one. Poor business practice to nickel and dime a new customer.

No Longer a Good Company I have used Alarm Relay for years and they WERE great. I moved recently and tried to set up service at my new home. Long story short, I spent months trying to get a functioning system and never did. Had to send equipment back twice and they finally agreed to refund us. Now we sent the equipment back over a month ago and haven't seen a penny of our money refunded.