I keep getting emails from AlarmRelay I keep getting emails from AlarmRelay, but I am not a customer and can not seem to unsubscribe.

2nd attempt with them 2nd attempt with them. The first tech (over a year ago) didn't seem to be able to program my panel. 2nd tech was good and got it done. However, the medical alert device keeps having problems and they want to charge me for a tech to look at it when the problem has been there since day one. Poor business practice to nickel and dime a new customer.

The absolute worst experience The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Rescheduled for ten (!) days later. Upon second try we get the sustem to work - but no. Told by technician that VOIP was too unreliable and it did not work. Spoke to manager who suggested I pay 50% more monthly and additonally purchase equipment costing $190. In Summary: untrustworthy company.

Service response time I was happy with my service until I called with an issue with my key pad. When I called with an issue with my keypad and system I was transferred to service and was prompted to leave a message. Some one called back an hour later to assist. If I was experiencing an emergency I would have been in trouble because of the response time.

Excellent Professional Service A delightful experience, from the lady who answered all our concerns in a friendly and helpful manner to the pleasant technician who skillfully problem solved as he guided us aboard and made the hook up super easy. A refreshing change from a well known company that disappointed us with their deceptive business practices. We appreciate the straight forward, pleasant service and no gimmick practices of this company.