do not buy I have tried to connect the base station to two seperate routers without success. Also I have tried to enter the information manually but the app requests a QR code or serial number but the base unit is blank with only the model number on. I have also entered the wifi password but the unit was unable to connect to the router although my phone and tablet were able to do so at approximately 30 cm away from each other. This equipment is poor quality and not worth the money avoid!

This Company may be a scam - AVOID!! I'm not sure if this company is a scam. I ordered a CO2 detector which has never arrived. The tracking information I received directed me to a shipping company website in Chinese and I had no ability to change to language to English. I have sent e-mails and called customer service numerous time with no response - AVOID AT ALL COST

Shipped from China and customs duty is payable on arrival in destination country. Ordered X-Sense camera from the German website. They telephoned to say only available with US plug. That was OK for me. It took 25 days to be delivered from China (so the EU web site is rather misleading in that respect and should be more transparent). I was required to pay a customs tariff (in Spain) plus 21% VAT on the tariff. Total of 7.69 Euro so be aware of this additional cost which I assume will vary according to the destination country.

Useless I bought a "10 year" smoke alarm through Amazon which failed after 18 months. Following Amazon's instructions I contacted X-sense numerous times but they ignored me. I then complained to Amazon which refused to help because they only "fulfilled" the order, Be warned about this company and about anything that Amazon "fulfils" - they will leave you high and dry.

Purchased a carbon monoxide/smoke… Purchased a carbon monoxide/smoke detector after five months battery is now flat, contacted x sense and despite a commitment stated on their literature to respond I am still waiting.