X-Sense

1209 Orange St, Wilmington, 19801, DE, United States
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1.43
Based on 14 Reviews

5

7.14%

4

0.00%

3

7.14%

2

0.00%

1

85.71%
About X-Sense

X-Sense is a leading global home safety provider of smoke detectors, CO detectors, combination smoke and carbon monoxide detectors, smart home security systems, and security cameras, providing full security and protection for your home.

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Michel Leclerc
CA

wowww 1 month later ship from china… wowww 1 month later ship from china wowwwwwwwwww.

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Jay
NL

Dispatched from China so import taxes apply Order placed on the German website and payed in Euro. Claimed delivery time of couple of days, while in fact it is dispatched after one week from freaking China and I will probably have to wait weeks before delivered. This will add VAT and a handling fee when it is delivered, increasing the price with 40%. Complete rip off as the website clearly has the intention to hide this from the customers.

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Anja
AT

Goods will be delivered fro China (customs, tax and duties apply) Thy run a shop de.x-sense.com in German language pretending the goods will be delivered from Germany or at least from Europe and payments will be in Euro. After purchase in Euro payment is swscued fro the credit cad in US-Dollars adding around 10% bank charges. Then they send an E-Mail saying that the are sorry for no goods beeing in their (fake) german warehouse and that goods will be delivered within 4 weeks time directly from China. They do not mention that customs (20% from purchase amount) and import-tax (19% from purchase amount) plus customs service charge of 15€ will be on top when receiving the delivery from China. At the end the goods will be at least +49% of the prices shown on the webpage. They do not respond to E-Mails. The invoice they send does not comply to any european tax regulations. Recommendation: Do not order on this page. If you think you need their products order at a european store which has an Imprint and contact information and a european tax-registration number (VAT-Number) and who ships from germany and

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Rupert
BE

X-Sense XS01-W causes false alarms around the clock I bought 10 X-Sense XS01-W connectable smoke alarms and (after testing) installed these in a student home. Within a week, I got reports that these alarms went of in the middle of the night for no apparent reason. A week later, I witnessed this myself: I was in the house on saturday morning and all alarms went off, one after the other with a couple of minutes in between. The trigger each time seemed to be a different alarm. I took all of them home and put them on my desk. Within the day, I had the same experience (luckily not at night). I retested all of them, and found one to be defect (ie it did not react entirely as described in the manual when I tested it). But regardless of that, I think it is unacceptable that any defect would cause this behaviour. I luckily was able to return them, and now bought non-connected alarms again.

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