Shipped from China and customs duty is payable on arrival in destination country. Ordered X-Sense camera from the German website. They telephoned to say only available with US plug. That was OK for me. It took 25 days to be delivered from China (so the EU web site is rather misleading in that respect and should be more transparent). I was required to pay a customs tariff (in Spain) plus 21% VAT on the tariff. Total of 7.69 Euro so be aware of this additional cost which I assume will vary according to the destination country.

Purchased a carbon monoxide/smoke… Purchased a carbon monoxide/smoke detector after five months battery is now flat, contacted x sense and despite a commitment stated on their literature to respond I am still waiting.

Goods will be delivered fro China (customs, tax and duties apply) Thy run a shop de.x-sense.com in German language pretending the goods will be delivered from Germany or at least from Europe and payments will be in Euro. After purchase in Euro payment is swscued fro the credit cad in US-Dollars adding around 10% bank charges. Then they send an E-Mail saying that the are sorry for no goods beeing in their (fake) german warehouse and that goods will be delivered within 4 weeks time directly from China. They do not mention that customs (20% from purchase amount) and import-tax (19% from purchase amount) plus customs service charge of 15€ will be on top when receiving the delivery from China. At the end the goods will be at least +49% of the prices shown on the webpage. They do not respond to E-Mails. The invoice they send does not comply to any european tax regulations. Recommendation: Do not order on this page. If you think you need their products order at a european store which has an Imprint and contact information and a european tax-registration number (VAT-Number) and who ships from germany and

Useless I bought a "10 year" smoke alarm through Amazon which failed after 18 months. Following Amazon's instructions I contacted X-sense numerous times but they ignored me. I then complained to Amazon which refused to help because they only "fulfilled" the order, Be warned about this company and about anything that Amazon "fulfils" - they will leave you high and dry.