I have no opinion I don't know yet--haven't had anyone trying to break-in

I was very happy with Nick and Procom… I was very happy with Nick and Procom for years. Then Mountain Alarm bought Procom. I didn't even know this happened and then I started getting invoices from this new company. Then I had issues with the video cameras that Nick had installed. Mountain Alarm doesn’t have a clue about the cameras or the software running the cameras nor do they care. Really just a joke overall. Stay away if you can.

We canceled month's ago after they… We canceled month's ago after they re-upped our contract without us agreeing to it. They are still charging us even after we called in to cancel. These people are the thieves you want to protect yourself from.

Timely response and very good monthly rate. I switched from ADT to Mountain Alarm at approx. 1/2 the monthly rate and no switchover cost. Service was prompt and very courteous and they have a local office if I ever need them. The only minor glitch was I haven't yet received an e-mail confirming my no-rate-increase-for-three-years guarantee.

Natural born skeptic is a believer in Montain Alarm We hoped for the best with our first alarm service they exceeded that hope every step of the way That is the salesman was polite, professional, and knowledgeable. The installer was timely and competent follow up service calls we made to the alarm center were handled patiently as we worked our way through learning the system. They get my stamp of approval.