Annoyed
GBCalled in for beeping panel Called in for beeping panel. Was transferred to the fire alarm department and left on hold. After 52 minutes I called from another phone to be told that they closed at noon today.
Peggy
GBAverage Service person had to read from a manual the entire time he was at the residence. It took longer than it should have to resolve the issue and then the bill was unrealistic and not explained.
McHugh, Jerry
GB2 Service calls--still no hook up to central station! I have found the folks at Mountain Alarm to be friendly and eager to get the job done. Unfortunately, we have had a hard time getting the alarm system to really work. I have a 3rd service person scheduled to try to figure out how to make the darn alarm system work. Rather frustrating and time consuming.....
QUAST I
GBHorrible service Horrible service. Billings Alarm sold to them and Mt Alarm who has not even looked up the definition of "CUSTOMER SERVICE" so that they could provide it is not someone I would recommend. They are attempting to make everyone sign a long term contract. They are rude and pushy and accepted $ even though I hadn't signed a contract, yet they are telling me they will terminate it. Not one to be bullied. Run away and don't give them your business.
Chad Wray
GBWe canceled month's ago after they… We canceled month's ago after they re-upped our contract without us agreeing to it. They are still charging us even after we called in to cancel. These people are the thieves you want to protect yourself from.