Annoyed
GBCalled in for beeping panel Called in for beeping panel. Was transferred to the fire alarm department and left on hold. After 52 minutes I called from another phone to be told that they closed at noon today.
Customer
GBHave we been scammed?? An installation date was set after meeting the rep. and paying for the installation. The installation date has come and gone and there has been no word, or explanation provided for the no show!!! Doesn't look good. Have we been scammed?
QUAST I
GBHorrible service Horrible service. Billings Alarm sold to them and Mt Alarm who has not even looked up the definition of "CUSTOMER SERVICE" so that they could provide it is not someone I would recommend. They are attempting to make everyone sign a long term contract. They are rude and pushy and accepted $ even though I hadn't signed a contract, yet they are telling me they will terminate it. Not one to be bullied. Run away and don't give them your business.
Steve
GBThey are not able to deliver. But they keep on charging. I have had the hardest time getting this company to install cameras in our home. Now 5 months after they installed 6 cameras and 8 additional service visits some taking 5-6 hours, the cameras are still not working. They get an A for effort and an F for results. Well meaning, polite but incompetent.
Peggy
GBAverage Service person had to read from a manual the entire time he was at the residence. It took longer than it should have to resolve the issue and then the bill was unrealistic and not explained.