Excellent installation and service Technician showed up on time and provided an overview of what he would be doing. He primarily was at our newly built home to connect the alarms to central alarm via the phone line. He checked out the entire system and neatly arranged all the cabling in the wiring closet. He then explained the operation and walked us through setting up codes and password. Could not be happier. Rex was a true professional technician.

2 Service calls--still no hook up to central station! I have found the folks at Mountain Alarm to be friendly and eager to get the job done. Unfortunately, we have had a hard time getting the alarm system to really work. I have a 3rd service person scheduled to try to figure out how to make the darn alarm system work. Rather frustrating and time consuming.....

Have we been scammed?? An installation date was set after meeting the rep. and paying for the installation. The installation date has come and gone and there has been no word, or explanation provided for the no show!!! Doesn't look good. Have we been scammed?

FANTASTIC SALES AND INSTALLATION PEOPLE! WE FELT IN GOOD HANDS IN BOTH THE ORIGINAL CONTACT PHASE OF OUR DEALINGS WITH YOUR COMPANY AND THE PERSON WHO DID THE INSTALLATION WAS COMPLETE IN THE INSTALLATION AND THE EXPLANTION OF USING THE SYSTEM BEFORE HE LEFT. THANKS FOR HAVING SUCH NICE PEOPLE TO REPRESENT YOU...AND MERRY CHRISTMAS.

Natural born skeptic is a believer in Montain Alarm We hoped for the best with our first alarm service they exceeded that hope every step of the way That is the salesman was polite, professional, and knowledgeable. The installer was timely and competent follow up service calls we made to the alarm center were handled patiently as we worked our way through learning the system. They get my stamp of approval.