Worst company ever Worst company ever! Bought the most expensive system 11 months ago. Nothing but problems. Multiple service calls and techs coming out (that I get charged for!). We finally turned the system off and it STILL alarms in the middle of the night. Had a house sitter here while on vacation and the system drove her crazy. ADT refuses to give me my money back and pick up their system. Going to refer this to my attorney.

Faulty equipment Been having issues with faulty equipment since January. It's been issues with faulty window sensors and now a faulty ring door bell cam. Customer service just think you have all day when you secdule a appointment and they don't up hold there appointment time.

ADT is a terrible company ADT is a terrible company, my cameras never worked, I was paying a lot money just for alarm on my front door. Every time I was calling to see if someone can fix it they told me I have to pay $180 for the services and I have to buy another cameras or monitor. I canceled my membership more than 2 months before the expiration and they didn’t want canceled and continued charging me. I finally got rid of that but they still charge me $34.99 because they told me was not enough the time to cancel it. I’m not recommend this company to nobody because the only thing they are doing is charging more and more money. “Money Hungry “

Made monthly payments on time and I… Made monthly payments on time and I refused to sign up for auto pay. I told ADT that I wanted to pay my account monthly and that I was not going to give them access to checking account. ADT started making harassing phone calls and so I cancelled my contract with them and told them to come and get their equipment. ADT then charged me $3,000.00 for cancelling my contract. Outrages. I will never do business again with ADT.

ADT is awful when it comes to Costumer Service They are unbelievably slow and inefficient. Spend hours over the phone and all they could do was passing me from one department to another. It’s like they hired the least knowledgeable people with least experience and asked them to answer the phones. Their system definitely is inefficient and not working. Their security system might be good, but horrible costumer service experience I had. Even talked to several account managers and they also were the same, passing the hot potato to the next person.