ordered arthro ionx not aware that it… ordered arthro ionx not aware that it is now in pellet form which doesn't dissolve well in the drinking water, the previous formula was more user friendly. it could be added to the drinking water or given orally with a syringe. in pellet form the cats and dog will not eat as directed, tried mixing in the food and they will not eat, so we have suspended the use of arthro ionx. do you still carry it in liquid form? when I ordered, your site shows the product in the same liquid pourable container as its always been. the pellets don't pour out of the pop up lid, you have unscrew the cap. suggest you update the packaging.

UPDATE 22DEC2017 The shipment is well overdue. My dog is in a lot of pain and I am anxious to see how well your product works. You don't have to listen to his whining when he moves. 22Dec2017 An UPDATE. The product is still in customs (BioSecuity) and is scheduled for destruction. I have spoken to a BIOSEC officer and she has temporarily delayed destruction pending consultation with you. BIOSEC is available at BGFDGO @agriculture.gov.au or 61732468678. I ask that you contact them ASAC and mention my name, Robert King REF: QM17001256. Perhaps they will release the product.

Disappointed Already half way through our second bottle of four and see NO results. We have an eight year old English Sheepdog that in February 2017 got cataracts probably caused from diabetes. March 14th, he is now completely blind. I know your product could not have prevented any of this, but he still drinks 3 times more water than before. Requested a reference number from your service department but received NO response. Doug Wagley

Right now I'm on the fence Right now I'm on the fence, sorry ... Within the first 48 hours, the liquid elimination was reduced by Half! I was So happy: Then the backslide.... Maybe it was too late for him. He is still with us, however, after only two days of perk, he's down .... Sleeping All the time, except for feeding and when I can let them all outdoors, supervised. I would certainly appreciate any advice about increase /decrease of dosage .... He started off @10lbs and is steadily losing weight.... He did not react well to the insulin injection so I am giving him cbd oil. Thank you for your valuable time and consideration

VETiONX Pellets Product arrived quickly and exactly as ordered. I prefer the new pellet version vs the liquid as it is now easier to know if my dog receives the full dose.