Sheena Ghosh
GBProactive approach and very helpful Isa was so helpful and proactive from the moment I triggered my query. They did such an amazing job as a group with my initial clean I asked for a regular service. Cecilia is lovely and Isa the organiser is so kind, patient and thoughtful. They are also very flexible in terms of how to pay and very organised overall. I’m very glad I picked homero to take care of my home cleaning x
Sera BM
GBUpdated review : Homero This is an updated review to my earlier review in quotations. After posting my initial review, Jose got in touch with me and we tried to work with different timings on when Homero cleaning will come back to finish the job. Our calendars haven’t a aligned so far and I’m told that the cleaning lady will come back this week. Based on the current experience, Jose was responsive and I’ve had a pleasant experience. The 3 stars are because of the job pending but other than that I think our communication this time around was better. Once the cleaning lady comes back and finishes the job, I will provide a more updated review. “Jose was extremely difficult to work with. He postponed the cleaning services 4 times and would only inform me that cleaner will not arrive after an hour of when she was supposed to arrive. When I spoke to him about the delay, he said he gave me a great price so I should be flexible if there was a delay (what?!) I requested to get my entire apartment clean - 2 bed and 2 bath. He asked the lady to leave after completing 1 bed and 1 bath so I paid him half of the asked since she cleaned only half the apartment. Jose threatened to call his lawyers and the police which I don’t mind- I’m all for justice. He is extremely unprofessional and I will not recommend José. The cleaner was quiet and good and I could do all my work peacefully. My only problem is with Jose who asked her to leave after cleaning half the apartment. I paid for fee cleaning and I received only standard cleaning so overall bad experience. Red flags everywhere with communication. Will not recommend.”
Omar
GBThese guys are amazing These guys are amazing. They were on time and did an excellent job. I was moving out and wanted a deep clean and they cleaned everything out and wiped down the fridge and the stove. The floors were shining, the apartment smelled good, and was spotless. Jose was very responsive and helped my out by picking up my keys and dropping them back off to me at work to accommodate my schedule. Very nice people, professional, and would highly recommend.
REESE
GBGreat service! Great service, I’m a first time customer and loved the instant communication. The Superhero was thorough, and just did an amazing job. I will be using this service again and I recommend.
Paola Borgatta
GBI needed an apartment cleaned before I… I needed an apartment cleaned before I moved in. The team worked rapidly, efficiently, and without taking breaks. Sofia managed to clean a stove that was so sticky you could scrape gunk with your fingernail, she worked a miracle and made it look new! Juan focused on the floors, bathroom, and windows and he made everything sparkle.