Pamela
GBExcellent customer service! The Junk Pros team was exceptional. I'm a real estate agent in New York City and I called in the Junk Pros for a very difficult clean-up of a two-bedroom estate listing. They gave us a very fast estimate and then cleared the space quickly and perfectly. Throughout the process, they were very flexible in dealing with us, and they were always easy to reach when we needed them. I've recommended them several times since--and will continue to recommend them!
Consumer
GBI can’t say enough good things about… I can’t say enough good things about this company. From our first call with Rosie, I knew we were dealing with professionals. Every question was answered promptly. The price we were given was fair and well thought through. Follow up was thorough. Our team of 5 men showed up exactly on time. They worked quickly and efficiently, and clearly knew exactly what they were doing. It’s rare today to find a company that does exactly what they say they will do, and all with kindness and good humor. We could not be more satisfied and so pleased to do business with these wonderful folks.
Tina Mitchell
GBWonderful Service Junk Pros came out to clean out a 30,000 sqft building that my company owns but was abandoning in its current condition (lived in). The removal consisted of furniture, kitchen equipment, office equipment and garbage. The crew that came out were extremely professional. They did a fabulous job. Everything was done perfectly. They did not even leave one spec of dust or garbage anywhere. They were quick and the price couldn't be beat. Will definitely use them again and highly recommend.
Michael in Manhattan
GBJunk Pros are the real pros! Excellent service all around. Rosie, the customer service representative with whom I worked, was knowledgable, responsive and helpful. The estimator came out on-time and gave us a fair quote. Craig and his team then came on the date and time scheduled -- even a little early -- cleared out all the junk and swept the floor clean. Craig and his team never pushed back, but just took everything we could give him and then made sure we were satisfied before leaving. What I anticipated being a big hassle was really quite simple. Thanks to all the pros at Junk Pros.
Natalie
GBmiscommunication.... I called and gave a detailed inventory to the company. I was quoted a price but when the team showed up, they informed me it would be another price. After some discussion they agreed to the original price but didn't take all of the items so I had to remove those myself.