Michael in Manhattan
GBJunk Pros are the real pros! Excellent service all around. Rosie, the customer service representative with whom I worked, was knowledgable, responsive and helpful. The estimator came out on-time and gave us a fair quote. Craig and his team then came on the date and time scheduled -- even a little early -- cleared out all the junk and swept the floor clean. Craig and his team never pushed back, but just took everything we could give him and then made sure we were satisfied before leaving. What I anticipated being a big hassle was really quite simple. Thanks to all the pros at Junk Pros.
Natalie
GBmiscommunication.... I called and gave a detailed inventory to the company. I was quoted a price but when the team showed up, they informed me it would be another price. After some discussion they agreed to the original price but didn't take all of the items so I had to remove those myself.
Keith K.
GBSuperb! The Junk Pros were well-organized and hard-working. They diligently tore into the daunting task at hand and finished the job in the time promised, while still taking the time to call out items for the customer to take a longer look at. They brought enough people to efficiently handle the challenges of emptying a fourth-floor walk-up apartment in record time. They left the premises "broom clean" and suitable for turning over to the landlord.
Flora Benas
GBThey cleaned out my aunt's final… They cleaned out my aunt's final residence at Brookdale Battery Park following her death... from start to finish it was an excellent experience, reasonably priced, called back when they said they would call back, the driver even called the day of the clean-out as he was going to be half an hour later than the expected time. Had no need to supervise at all, the place was left perfectly broom clean, Brookdale quickly refunded from that day to the end of the month we had already paid for. Highly recommended.
MogulDiva
GBNope! Sorry, really wanted to book this company because their website says they do Quick Pickups and they even give estimated rates between $120-$250 and included how many furniture items these rates include. I only had a living room chair, not a sofa or a recliner for removal. When I called, the woman i spoke with quickly gave me a $250 minimum estimate. I referenced that this was a quick pickup (their term on the website). She said $250 and we would have to be in your area. Totally useless and kind of a bait and switch in my opinion. Not cool at all.