Junk Pros are the real pros! Excellent service all around. Rosie, the customer service representative with whom I worked, was knowledgable, responsive and helpful. The estimator came out on-time and gave us a fair quote. Craig and his team then came on the date and time scheduled -- even a little early -- cleared out all the junk and swept the floor clean. Craig and his team never pushed back, but just took everything we could give him and then made sure we were satisfied before leaving. What I anticipated being a big hassle was really quite simple. Thanks to all the pros at Junk Pros.

Big Help Spoke to the owner and arranged to have a NYC apartment emptied of it's remaining items and cleaned for turnover. Living in another state, speaking to the "operating officer", Rosie, and settling all the variables, I was/am quite pleased with Junk Pros -- I asked for pictures of the final result and got them, "...no problem". A little more costly than I had hoped [what isn't?], but well worth the lack of worry, efficiency [24-hour turnaround] and pleasure with the results. Would use again, anytime.

miscommunication.... I called and gave a detailed inventory to the company. I was quoted a price but when the team showed up, they informed me it would be another price. After some discussion they agreed to the original price but didn't take all of the items so I had to remove those myself.

I can’t say enough good things about… I can’t say enough good things about this company. From our first call with Rosie, I knew we were dealing with professionals. Every question was answered promptly. The price we were given was fair and well thought through. Follow up was thorough. Our team of 5 men showed up exactly on time. They worked quickly and efficiently, and clearly knew exactly what they were doing. It’s rare today to find a company that does exactly what they say they will do, and all with kindness and good humor. We could not be more satisfied and so pleased to do business with these wonderful folks.

The Junk Pros were very good and… The Junk Pros were very good and professional. All the men were courteous and polite. They got the job done in a short period of time and cleaned up behind themselves. You would've never known the apartment had anything in it 2 hours prior. Highly recommended. Their professionalism grants them 5 stars!!!