miscommunication.... I called and gave a detailed inventory to the company. I was quoted a price but when the team showed up, they informed me it would be another price. After some discussion they agreed to the original price but didn't take all of the items so I had to remove those myself.

Great job on big load! I had the leftovers of 35 years of my late dad's apartment in Manhattan to remove. The job included a very large amount of old books, dilapidated furniture and other 80-year-old bachelor accumulations. Craig, Luis and crew did a great job. I was concerned that we might not get it done in one day. This is a group of professional hard workers. I would recommend them to anyone. They did a great job. The apartment is now empty and ready to prep for sale.

Excellent customer service! The Junk Pros team was exceptional. I'm a real estate agent in New York City and I called in the Junk Pros for a very difficult clean-up of a two-bedroom estate listing. They gave us a very fast estimate and then cleared the space quickly and perfectly. Throughout the process, they were very flexible in dealing with us, and they were always easy to reach when we needed them. I've recommended them several times since--and will continue to recommend them!

Very Good Removal Service I hired Junk Pros to remove a very clutter apartment in Manhattan for a person that I am the Court Appointed Guardian. The Junk Pro Crew was very good at the task at hand and very professional. The only reason I did not give them a fifth star was because they cause some minor inconvenience to some of the other tenants in the building that required the Building's Superintendent to intervene.

Junk Pros are the real pros! Excellent service all around. Rosie, the customer service representative with whom I worked, was knowledgable, responsive and helpful. The estimator came out on-time and gave us a fair quote. Craig and his team then came on the date and time scheduled -- even a little early -- cleared out all the junk and swept the floor clean. Craig and his team never pushed back, but just took everything we could give him and then made sure we were satisfied before leaving. What I anticipated being a big hassle was really quite simple. Thanks to all the pros at Junk Pros.