They cleaned out my aunt's final… They cleaned out my aunt's final residence at Brookdale Battery Park following her death... from start to finish it was an excellent experience, reasonably priced, called back when they said they would call back, the driver even called the day of the clean-out as he was going to be half an hour later than the expected time. Had no need to supervise at all, the place was left perfectly broom clean, Brookdale quickly refunded from that day to the end of the month we had already paid for. Highly recommended.

miscommunication.... I called and gave a detailed inventory to the company. I was quoted a price but when the team showed up, they informed me it would be another price. After some discussion they agreed to the original price but didn't take all of the items so I had to remove those myself.

I ordered garbage removal after… I ordered garbage removal after renovating my house. Overall, they took everything away quickly and even cleaned up after themselves. But! No one informed me that there was some force majeure situation that caused them to be delayed by a few hours! They justified it by saying they couldn't reach me...

I can’t say enough good things about… I can’t say enough good things about this company. From our first call with Rosie, I knew we were dealing with professionals. Every question was answered promptly. The price we were given was fair and well thought through. Follow up was thorough. Our team of 5 men showed up exactly on time. They worked quickly and efficiently, and clearly knew exactly what they were doing. It’s rare today to find a company that does exactly what they say they will do, and all with kindness and good humor. We could not be more satisfied and so pleased to do business with these wonderful folks.

Excellent customer service! The Junk Pros team was exceptional. I'm a real estate agent in New York City and I called in the Junk Pros for a very difficult clean-up of a two-bedroom estate listing. They gave us a very fast estimate and then cleared the space quickly and perfectly. Throughout the process, they were very flexible in dealing with us, and they were always easy to reach when we needed them. I've recommended them several times since--and will continue to recommend them!