Excellent customer service! The Junk Pros team was exceptional. I'm a real estate agent in New York City and I called in the Junk Pros for a very difficult clean-up of a two-bedroom estate listing. They gave us a very fast estimate and then cleared the space quickly and perfectly. Throughout the process, they were very flexible in dealing with us, and they were always easy to reach when we needed them. I've recommended them several times since--and will continue to recommend them!

They cleaned out my aunt's final… They cleaned out my aunt's final residence at Brookdale Battery Park following her death... from start to finish it was an excellent experience, reasonably priced, called back when they said they would call back, the driver even called the day of the clean-out as he was going to be half an hour later than the expected time. Had no need to supervise at all, the place was left perfectly broom clean, Brookdale quickly refunded from that day to the end of the month we had already paid for. Highly recommended.

miscommunication.... I called and gave a detailed inventory to the company. I was quoted a price but when the team showed up, they informed me it would be another price. After some discussion they agreed to the original price but didn't take all of the items so I had to remove those myself.

Nope! Sorry, really wanted to book this company because their website says they do Quick Pickups and they even give estimated rates between $120-$250 and included how many furniture items these rates include. I only had a living room chair, not a sofa or a recliner for removal. When I called, the woman i spoke with quickly gave me a $250 minimum estimate. I referenced that this was a quick pickup (their term on the website). She said $250 and we would have to be in your area. Totally useless and kind of a bait and switch in my opinion. Not cool at all.

No one is better than the Junk Pros The Junk Pros are my go to company whenever I need to clean out the remaining items in a home, whether it is a hoarder or just a life time of stuff. I empty homes of people who have passed away. I need competent, polite, clean, efficient, honest, and careful companies to assist me in my work. The Junk Pros are always on time, have never caused any damage and always leave the job site broom clean and/or vacuumed. I cannot say enough wonderful things about this company.