miscommunication.... I called and gave a detailed inventory to the company. I was quoted a price but when the team showed up, they informed me it would be another price. After some discussion they agreed to the original price but didn't take all of the items so I had to remove those myself.

Very Good Removal Service I hired Junk Pros to remove a very clutter apartment in Manhattan for a person that I am the Court Appointed Guardian. The Junk Pro Crew was very good at the task at hand and very professional. The only reason I did not give them a fifth star was because they cause some minor inconvenience to some of the other tenants in the building that required the Building's Superintendent to intervene.

Perfectly Professional ! I used them on two occasions in NY emptying a relatives apartment. The receptionist Rosie was so helpful, accommodating and really on the ball. The staff was beyond professional and fast. They have this moving thing down to a science. It was over so quickly, all the movers were cordial and helpful. I'd recommend them to everyone and their prices are a lot lower than 800-GOT-JUNK. Give them a call you will not be disappointed. They will work around your schedule.

Excellent customer service! The Junk Pros team was exceptional. I'm a real estate agent in New York City and I called in the Junk Pros for a very difficult clean-up of a two-bedroom estate listing. They gave us a very fast estimate and then cleared the space quickly and perfectly. Throughout the process, they were very flexible in dealing with us, and they were always easy to reach when we needed them. I've recommended them several times since--and will continue to recommend them!

I ordered garbage removal after… I ordered garbage removal after renovating my house. Overall, they took everything away quickly and even cleaned up after themselves. But! No one informed me that there was some force majeure situation that caused them to be delayed by a few hours! They justified it by saying they couldn't reach me...