Scheduling was needlessly tedious Scheduling was needlessly tedious. You go through the process of selecting a date and how many hours of cleaning you would like, only to have to repeat yourself while filling out more documentation and again in email trafficking between the staff. Didn’t get scheduled until a week after my selected date even though the date showed available on the calendar. Then at the end of it all the areas I specifically asked to have cleaned were left untouched.

Not so clean The service responded very quickly to setting up a time to clean the house. The staff was on time as well. I was disappointed in the level of cleanliness for a deep clean.

I wanted to try Oso Services I wanted to try Oso Services because I think it’s great how they streamline so many services for our convenience. They were easy to schedule with, provided great and consistent communication, and our sitter was great. We ran into an emergency while traveling and even though I had said we would be back in the afternoon, our sitter Olivia reached out to see if we needed her in the evening anyway, which was extremely helpful and took away one extra stress for our family. I was very happy with our experience and would love to utilize Oso Services again!

I like the biweekly service I like the biweekly service because it’s usually tidying up or completing things I overlook. It’s helpful but I’m not so sure about what gets done. I pay for 3 hours and have it set to tidying up clutter, floors, stove and oven but when I come home I only notice some clutter organized and the stove top clean; other times my house is perfect. It’s really inconsistent even though I use the same cleaner. I don’t like it when my cleaner puts stuff away in the wrong cabinet (example bread on top of my canned vegetables or random dishes with my cups?).

Hired one of the girls to watch my dogs… Hired one of the girls to watch my dogs for 1 Saturday consisted of 3 shifts. She did an amazing job, communication was great!!