horrible customer service. I had a good experience with the cleaner but not everything was done according to their « deep cleaning » description. I tried getting in touch with their customer service over 5 times and they never respond. I finally received an email and then they stopped responding again. Terrible customer service. I also referred a friend and never received my 25$ coupon but my friend did.

TERRIBLE CLEANING COMPANY TERRIBLE CLEANING COMPANY! I used Cleanster for Airbnb and everytime the cleaned my Airbnb it was left dirty. All of my guest left a one star review for the cleaning and when I communicated this issue with Cleanster I got calls from people who yelled at me, said it was my problem and did not fix the problem. I was once told by the cleaner I needed new linens for the bed. I bought the linens, brought it to them and that same day when I had a check-in, people left my airbnb because the linens were not changed. When I told Cleanster about this issue they just screamed at me on the phone and said I should be grateful for their service. Not professional, poor serivce, and an awful cleaning company

Very poor quality cleaners. Look elsewhere before choosing cleanster app. The service is expensive and the cleaning was definitely not well done. Many aspects of cleaning that I was getting from other companies were promised, but then NOT performed. Very disappointed in the app (very hard to make a connection to a good claener) and once I did find a cleaner, they were sloppy, unreliable, careless and broke items in my rental unit, and just left without telling anyone.

Terrible Terrible! I booked a cleaner, they confirmed the booking, charged me and then didn't assign me a cleaner, so no one showed up. I am now waiting for a reply and a refund. The only way to contact them is via. email.

Very trustworthy app This Cleanster app is the best cleaning app in the market today. Very user friendly, interface is very nice and clear, easy to navigate👌 but the best thing about it is I am able to book cleaner right away! Cleaners are meticulous and follows what you ask for! They have backup cleaners too so I didn't worry at all especially if I will need another cleaner to cover my other units. Highly recommended🙂