READ THE FINE PRINT On my initial phone call with them, they promised the moon and even told me they were full service movers (they aren't). They pressured me to immediately put down a very large deposit, assuring me that it would be fully refundable if I wished to cancel. After reading their (now deleted) google reviews, I realized that they were all fake and that this company is a rebrand of a previous moving brokerage scam called Concord Van Lines. Thank GOD I read my contract--it is specifically worded to trip you up if you want a refund. You have to email a certain address within 72 hours stating your desire to cancel, and you cannot leave a negative social media review--otherwise they state they are entitled to keep your deposit. Once I received email confirmation that I could get my money back, they made me wait 30 BUSINESS DAYS (which ended up being almost 2 whole months) to get my refund. They promised to send it via Zelle, but when the day came, Brittany Dial told me that Zelle wouldn't be possible and they had to send it via check (By the way, she is one of the rudest, most vile people I have ever had the misfortune of interacting with, and I'm sure she is VERY valuable to scam companies like this because of her "talents"). So I had the pleasure of waiting for an extra week for the check to arrive (and when it did, it looked like it was written by a 5th grader, not a legitimate business). Thank god it cleared, and I'm so glad I saw the scam for what it was before the 72 hour waiting period was over. There are lots of horror stories and I'm grateful I listened to my intuition. This place is a classic Florida brokerage scam and once they have enough black marks against their name, I'm sure they'll change it to another moving company in no time to continue their con for years to come. Horrible, evil people preying on folks for the crime of being trusting.

Horrible experience Horrible experience. Please do not do anything with them. they are trained on how to take money from you and then provide less-than-zero service. i can have here a long list of lies they told me - from giving a false quote, from not appearing on the date we said, from not returning my money after complaining. Jenn and Britanny are just bad bad bad people. After you sign the contract with the agent (in my case Jenn) and sent the depost- he/she will not reply to you anymore, only you can talk from that moment with Britanny. I just don't understand how the US government lets such companies exist. Super sad!

Oakdale Moving and Storage movers… Oakdale Moving and Storage movers arrived on time and were courteous. They handled my new furnishings and house with great care. One of the members of their team did strike me as a little dodgy, but that was probably just my impression. Anyhow, you did fantastic.

would give them 0 stars would give them 0 stars. I am a disabled Vet who was going to move. I thought everything was fine, until the home purchase fell through. this company refuses to return my deposit. I mad the deposit before I signed a contract. their is only a 72 hr cancellation policy, buried in the contract. no one identified this in any conversation. I canceled over a month before the scheduled move. the refused to return the deposit. this is one shady company and the billing department and customer service is terrible. they said only the owner can enable a refund and they refused to give me their contact info.

Caring and On-Time What made my experience great is that they were very good at telling me what I needed to do to be prepared and they helped me with anything I was not able to do. They took care of boxing and putting protective cover on all of my items and furniture too. When the delivery came there was nothing damaged at all, no broken glass table tops, which I was nervous about, not even a scratch. They were great with communicating times and dates and were always on time as well.