First time buyer I purchased this jewelry box with 4 buds and the presentation and packaging was amazing! It arrived intact, although I wish there was an option to order a gift box/bag instead of only a card. Aside from that, a nice card with care instructions would be appreciated. The recipient may not be aware how to care for the eternal roses, so it is best to include a small how-to care card. Aside from those two points, amazing product, great shipping care and handling. Overall very happy with my purchase.

Unacceptable damaged roses Your roses were delivered damaged and your response to my requests were never followed through. Didn’t receive timely responses and there was negligent customer service to address my requests. I had trusted in your product and your service. Never again will I purchase. Rosemary Arevalo

I never leave a review… Like the title indicates, I never leave a review. However, I felt it was absolutely necessary to leave one for Eternal Roses. I’ve ordered from them more than 5 times in the past 2-3 years and every single time they have been absolutely spot on, flawless, and have exceeded expectations. Whenever I’ve had a question or concern, the company has always been eager to help. Only if every company was run like this!!

improve packaging the roses are beautiful, they smell like real flowers, but the packaging damages their beauty, since it has a white foam stick to hold it, which covers the decorative box where the roses come. because the flowers cannot be taken out of the transparent box it looks like a cheap fairground gift

Awesome! The roses are wonderful! Delivered in well conditions. They are super delicate and elegant gift, This was what I decide to gift as thanks to the people who help me to buy my house and that was a wonderful present for them! 😊