Disappointed Was a bit smaller than I had anticipated for the price, on top of having to pay a ton of duty at my doorstep as I am from Canada. No big deal however, when I opened the package one of the roses was completely torn out and pedals everywhere. I replied to one of the initial managers/owners email they sent to express my concern, but I have not heard back.

I was initially a skeptic but quickly learned differently. Initially I was skeptical of this... after all, how could LIVING ROSES live and stay fresh and fragrant for a year or more, without needing water, care, fertilizer, and additional care. Then I met a friend who once bought her mom a single rose from Eternal Roses, and two years later that single rose is still blooming and smelling wonderful on her mother's desk. I was sold, purchased the largest presentation possible, and my fiancé LOVED receiving it for Valentine's Day. Am looking forward to ordering another Eternal Roses display when a future event calls for the moment.

I was forced to pay an extra $100 when… I was forced to pay an extra $100 when my roses were delivered. You could have told your customers this prior to order, but you chose not to. Not only will I never be ordering again, I will be sure to never recommend your products and make sure people know about my very negative experience. Thank you.

The only reason I’m not giving this a 5… The only reason I’m not giving this a 5 star rating is that having sent the flowers to a loved one recovering from a hospital visit, I never actually got to see them (the roses) in person. The order process and delivery process went well and your follow up was excellent. I hope to see your product up close and personal someday soon so I can give you the full five stars!

Beautiful roses but scented without knowledge The roses and packaging was perfect but there was no place in the ordering process where it mentioned that the roses would be sprayed with a scent. We are allergic to scents so it was very upsetting to see the beautiful roses and know it was scented. The florist said we had to choose the non-scented option and that was not an option when ordering.