Charles Silverstein
GBGreat Service These people were there everywhere along the way with great service. No question was too much to answer.
GEORGE
GBABSOLUTELY NO CUSTOMER SERVICE AVAILABLE! I PLACED AN ORDER ON THEIR SITE 3 DAYS AGO. AFTER PLACING THE ORDER I REALIZED I WAS CHARGED SHIPPING BUT THEIR HOME PAGE STATES "FREE SHIPPING ON ALL ORDERS". I ALSO HAD A FEW OTHER PRODUCT QUESTIONS. SO I GAVE THEM A CALL...NO ANSWER. I HAVE SINCE CALLED A DOZEN TIMES AND LEFT SEVERAL MESSAGES! I STILL HAVEN'T SPOKEN WITH SOMEONE! BUT THEY HAD NO PROBLEM CHARGING MY CARD $200!! STAY AWAY FROM THIS SITE!!!
Jim Jones
GBExcellent customer service! I called and asked for a quantity discount and found out the item I was looking for was no longer available. They found me the newer version and still gave me the quantity discount. They called to discuss everything personally.
David Barbiaux
GBUnkept Promises Sent the wrong LED light and when I asked for the proper one they told me they were out of stock and one would be sent ASAP. The owner (KURT) also called me and promised the same and even added a note in my account that one would be sent. Well, 2 months later, ( as he requested I wait ), no bulb and account deleted. Emails ignored, and phone calls not returned. Avoid these people they are not trustworthy.
Eileen Sammells
GBitem has not arrived item ordered a long while ago but has not arrived. Where is it?