It took me a while, but it was worth the wait to engage the services of CDS CVS was entirely professional, entirely reasonable, and always available to answer any questions. I never felt that CDS was looking to sell me the most expensive generator. Rather, I was convinced they wanted to sell me the right generator for my home, without regard to increasing their own revenue by suggesting a larger generator. They were a pleasure to deal with, and I finally got the generator I could only think about the last 10 years.

They arrived on time and performed the… They arrived on time and performed the installation quickly and professionally. They demonstrated how to start the generator, perform the switch over from external power to the generator and back. They then walked us thru the switchover and back. They diagrammed and labeled the circuits in the ne sub-panel and the circuits in the original panel that were still active. They also labeled the new spare circuits on the main panel. All in all a great job.

Tech Jake arrived at our home on… Tech Jake arrived at our home on 7/22/2022 and started working on Generac after we told him the problem we were having. At first, he thought it was the battery but he looked at the terminals going to the battery and they were corroded causing a bad connection and not sending voltage to startup unit. So he replaced them and it started right up. The last Tech should have caught this but that's another story. However, because of this mistake they didn't charge us for anything and we greatly appreciate it. Now we're getting ready to purchase a new one since we had this since 2006. Again, thanks to Jake he saved the day and so has Generac! Your Customer Service is outstanding as well.

Chris came to see why my Generac… Chris came to see why my Generac generator was not working. He diagnosed the problem, changed the two parts and explained what they do. Chris was knowledgeable, courteous and friendly. I will definitely use CDS and Chris again and will refer to friends and family. Much appreciated.

Repeat customers and just as pleased the 2nd time We have worked with them before at our former home, so we are happy to be repeat customers. Very professional, very prompt, paid attention to details. Did not leave a mess behind, a very clean job. Explained the operation thoroughly and was happy to answer any questions we had.