Good product but impatient customer service Good product, but very Impatient customer service. I would grade it an F if I could. Improvement is necessary !!

Price is over the top. I love having keys with different colors/team mascots/designs, etc so at one glance I know where it goes. But seriously? $8 a key when the machine does all the work. I know, maintenance, debit/credit card fees, etc. But still extremely high and not a lot of design choices at my store.

Both keys don’t work Both keys don’t work - the one from Walmart is so much higher (cut in the key) than original- second key in the mail looks close but doesn’t work - bummer that it didn’t work…..

OK, security concerns All went well. Biggest concern was the key data that had to be sent out ( internet) to be made. I have no idea how or IF the data is encrypted and / or sent & stored securely. Plus.... is the information DELETED without backups that could be hacked or stolen somehow. I need assurances.

Ease & Accurate Key Experience The machine was inside a Walmart in Sierra Vista, Az. Very easy to follow instructions. Key works perfectly!! The convenience of NOT having to go to a different store, walking to find where keys are made, waiting for a employee to help..... well your machine worked MARVELOUSLY & PERFECTLY!!! Kudos!!