Good product but impatient customer service Good product, but very Impatient customer service. I would grade it an F if I could. Improvement is necessary !!

The ease of using the kiosk was pretty… The ease of using the kiosk was pretty simple and straightforward. The dollar amount was also reasonable. I tried to make a key that was not on the list but found out after I paid ( payment always first) and was granted a refund that NEVER came. That's the only negative thing😩

I had several keys made at the same… I had several keys made at the same time. This made the process a little confusing to me but also a great value. It made me having to keep the different keys separate to cut down confusion. It offers additional keys for discounted price which is a great bonus. I had one key to a cabinet, that KeyMe could not make a key for me. That was disappointing to me. Overall, great experience. I know what to expect the next time I use it. Thanks

Worst service ever Worst service ever. After we call them and they told us that they will arrived in 35 min, we had to call them because they didn’t arrive and then they said 20 more min, and never showed up, we tried to call them again and did not answered the phone, even the 24/7 call center, never pick up. We wait until 2 am and leave to a hotel with our 2 new born babys. Worst service ever

Multiple keys ive gotten do not work… Multiple keys ive gotten do not work and theres no way to take them back or return them without just paying and hoping the new ones work. I always het Multiple because usually 2 wont work out of 3. I began using ace ha4dware who has a physical person and easy returns.