Key made from stored image didn't work. I made a key from one stored in memory. The first key I copied and that created the stored scan worked. However, the key made from the stored scan did not work. The refund was prompt and painless. One note, when logging into the Kiosk to make a key from one stored on my account, the Kiosk required "dual-authentication" via my cell phone. In theory, great. In practice, you get locked out of your house and leave cell phone inside. It's the same problem w/ computer password managers that need to dual authenticate to your phone, that you lost.... lol. Sometimes you just want one password that you trust.

Great Key-osk It was such a breeze. So simple, self explanatory and great end result! I’ve been needing to duplicate a key but didn’t want to go into a hardware store, find a clerk, etc. So when I saw your machine in a neighborhood grocery store I used it. My key works like a charm. Again, it was such a breeze and no assistance required. 😊

Not anywhere near the service they claim to be or have They claim to be better than a locksmith and have a 100% price guarantee. Well, they weren’t either of these. The keys didn’t work, and they didn’t refund my original payment, upon initial contact. After much prodding, I’m supposed to be getting the full price back in a refund. We shall see! But for now, I don’t suggest that you use this kiosk system. As you can see, the kiosk cut isn’t anywhere near the original key.

Both keys don’t work Both keys don’t work - the one from Walmart is so much higher (cut in the key) than original- second key in the mail looks close but doesn’t work - bummer that it didn’t work…..

Price is over the top. I love having keys with different colors/team mascots/designs, etc so at one glance I know where it goes. But seriously? $8 a key when the machine does all the work. I know, maintenance, debit/credit card fees, etc. But still extremely high and not a lot of design choices at my store.