Although, the time changed from 30 minutes to one hour, when they arrived they were professional, fast, and efficient. No issues with customer support either. They kept me informed on time changes and Although, the time changed from 30 minutes to one hour, when they arrived they were professional, fast, and efficient. No issues with customer support either. They kept me informed on time changes and were readily available on the phone.

Multiple keys ive gotten do not work… Multiple keys ive gotten do not work and theres no way to take them back or return them without just paying and hoping the new ones work. I always het Multiple because usually 2 wont work out of 3. I began using ace ha4dware who has a physical person and easy returns.

Key made from stored image didn't work. I made a key from one stored in memory. The first key I copied and that created the stored scan worked. However, the key made from the stored scan did not work. The refund was prompt and painless. One note, when logging into the Kiosk to make a key from one stored on my account, the Kiosk required "dual-authentication" via my cell phone. In theory, great. In practice, you get locked out of your house and leave cell phone inside. It's the same problem w/ computer password managers that need to dual authenticate to your phone, that you lost.... lol. Sometimes you just want one password that you trust.

Very easy, quick, & convenient… It’s a nice quick way to get a key made whenever, I also LOVE that it saves the cut of your key to your account so you can always get another key made even if you don’t have it with you (if you lost it!) It is a little more expensive but that’s anything anymore & it’s not outrageously expensive. I recommend this to everyone !

Both keys don’t work Both keys don’t work - the one from Walmart is so much higher (cut in the key) than original- second key in the mail looks close but doesn’t work - bummer that it didn’t work…..