Worst service ever Worst service ever. After we call them and they told us that they will arrived in 35 min, we had to call them because they didn’t arrive and then they said 20 more min, and never showed up, we tried to call them again and did not answered the phone, even the 24/7 call center, never pick up. We wait until 2 am and leave to a hotel with our 2 new born babys. Worst service ever

Know this before ordering ... The process of ordering the key was easy. However, I was not told on the machine I ordered from that the blank was not available in the machine until I put in all my information. It took longer than the 3 days I was advised (by a few days) and then the key did not work. After about a minute of jimmying it, it did turn, but that would be a hassle to use it. There was no return information included or information on what to do if they did not work.

Price is over the top. I love having keys with different colors/team mascots/designs, etc so at one glance I know where it goes. But seriously? $8 a key when the machine does all the work. I know, maintenance, debit/credit card fees, etc. But still extremely high and not a lot of design choices at my store.

Your machine wouldn't take my business… Your machine wouldn't take my business credit card so I had to pay with my personal card. Your location question didn't recognize my location. I recommend you do not send these review requests if they don't work. Waste of my time.

I made 2 different accounts. I made 2 different accounts, one with my wife's car and email and one with my email and car. Her car keys worked that I got made ,mine had a tooth missing so it won't start my car, 80$ down the drain on something I can't take to get fixed. Like I said my wife's worked fine, I'm happy, I don't lose my keys like her lol. It's a great idea and works but the scanner didn't scan my key good ( I'm guessing it's the scanner) .