Although, the time changed from 30 minutes to one hour, when they arrived they were professional, fast, and efficient. No issues with customer support either. They kept me informed on time changes and Although, the time changed from 30 minutes to one hour, when they arrived they were professional, fast, and efficient. No issues with customer support either. They kept me informed on time changes and were readily available on the phone.

Know this before ordering ... The process of ordering the key was easy. However, I was not told on the machine I ordered from that the blank was not available in the machine until I put in all my information. It took longer than the 3 days I was advised (by a few days) and then the key did not work. After about a minute of jimmying it, it did turn, but that would be a hassle to use it. There was no return information included or information on what to do if they did not work.

Very easy, quick, & convenient… It’s a nice quick way to get a key made whenever, I also LOVE that it saves the cut of your key to your account so you can always get another key made even if you don’t have it with you (if you lost it!) It is a little more expensive but that’s anything anymore & it’s not outrageously expensive. I recommend this to everyone !

The automated machine cut my house keys… The automated machine cut my house keys quickly and they were perfect. They worked without any issues. Unfortunately, my other key could not be cut, but no one seems to have those blanks, so I am not complaining. I highly recommend their quick and accurate key-cutting service!

Price is over the top. I love having keys with different colors/team mascots/designs, etc so at one glance I know where it goes. But seriously? $8 a key when the machine does all the work. I know, maintenance, debit/credit card fees, etc. But still extremely high and not a lot of design choices at my store.