The ease of using the kiosk was pretty… The ease of using the kiosk was pretty simple and straightforward. The dollar amount was also reasonable. I tried to make a key that was not on the list but found out after I paid ( payment always first) and was granted a refund that NEVER came. That's the only negative thing😩

Price is over the top. I love having keys with different colors/team mascots/designs, etc so at one glance I know where it goes. But seriously? $8 a key when the machine does all the work. I know, maintenance, debit/credit card fees, etc. But still extremely high and not a lot of design choices at my store.

Both keys don’t work Both keys don’t work - the one from Walmart is so much higher (cut in the key) than original- second key in the mail looks close but doesn’t work - bummer that it didn’t work…..

Good product but impatient customer service Good product, but very Impatient customer service. I would grade it an F if I could. Improvement is necessary !!

Although, the time changed from 30 minutes to one hour, when they arrived they were professional, fast, and efficient. No issues with customer support either. They kept me informed on time changes and Although, the time changed from 30 minutes to one hour, when they arrived they were professional, fast, and efficient. No issues with customer support either. They kept me informed on time changes and were readily available on the phone.