Good product but impatient customer service Good product, but very Impatient customer service. I would grade it an F if I could. Improvement is necessary !!

Multiple keys ive gotten do not work… Multiple keys ive gotten do not work and theres no way to take them back or return them without just paying and hoping the new ones work. I always het Multiple because usually 2 wont work out of 3. I began using ace ha4dware who has a physical person and easy returns.

Very easy, quick, & convenient… It’s a nice quick way to get a key made whenever, I also LOVE that it saves the cut of your key to your account so you can always get another key made even if you don’t have it with you (if you lost it!) It is a little more expensive but that’s anything anymore & it’s not outrageously expensive. I recommend this to everyone !

Not anywhere near the service they claim to be or have They claim to be better than a locksmith and have a 100% price guarantee. Well, they weren’t either of these. The keys didn’t work, and they didn’t refund my original payment, upon initial contact. After much prodding, I’m supposed to be getting the full price back in a refund. We shall see! But for now, I don’t suggest that you use this kiosk system. As you can see, the kiosk cut isn’t anywhere near the original key.

Worst service ever Worst service ever. After we call them and they told us that they will arrived in 35 min, we had to call them because they didn’t arrive and then they said 20 more min, and never showed up, we tried to call them again and did not answered the phone, even the 24/7 call center, never pick up. We wait until 2 am and leave to a hotel with our 2 new born babys. Worst service ever