Good product but impatient customer service Good product, but very Impatient customer service. I would grade it an F if I could. Improvement is necessary !!

Although, the time changed from 30 minutes to one hour, when they arrived they were professional, fast, and efficient. No issues with customer support either. They kept me informed on time changes and Although, the time changed from 30 minutes to one hour, when they arrived they were professional, fast, and efficient. No issues with customer support either. They kept me informed on time changes and were readily available on the phone.

Ease & Accurate Key Experience The machine was inside a Walmart in Sierra Vista, Az. Very easy to follow instructions. Key works perfectly!! The convenience of NOT having to go to a different store, walking to find where keys are made, waiting for a employee to help..... well your machine worked MARVELOUSLY & PERFECTLY!!! Kudos!!

OK, security concerns All went well. Biggest concern was the key data that had to be sent out ( internet) to be made. I have no idea how or IF the data is encrypted and / or sent & stored securely. Plus.... is the information DELETED without backups that could be hacked or stolen somehow. I need assurances.

Very easy, quick, & convenient… It’s a nice quick way to get a key made whenever, I also LOVE that it saves the cut of your key to your account so you can always get another key made even if you don’t have it with you (if you lost it!) It is a little more expensive but that’s anything anymore & it’s not outrageously expensive. I recommend this to everyone !