Good product but impatient customer service Good product, but very Impatient customer service. I would grade it an F if I could. Improvement is necessary !!

Although, the time changed from 30 minutes to one hour, when they arrived they were professional, fast, and efficient. No issues with customer support either. They kept me informed on time changes and Although, the time changed from 30 minutes to one hour, when they arrived they were professional, fast, and efficient. No issues with customer support either. They kept me informed on time changes and were readily available on the phone.

The ease of using the kiosk was pretty… The ease of using the kiosk was pretty simple and straightforward. The dollar amount was also reasonable. I tried to make a key that was not on the list but found out after I paid ( payment always first) and was granted a refund that NEVER came. That's the only negative thing😩

Great Key-osk It was such a breeze. So simple, self explanatory and great end result! I’ve been needing to duplicate a key but didn’t want to go into a hardware store, find a clerk, etc. So when I saw your machine in a neighborhood grocery store I used it. My key works like a charm. Again, it was such a breeze and no assistance required. 😊

I had several keys made at the same… I had several keys made at the same time. This made the process a little confusing to me but also a great value. It made me having to keep the different keys separate to cut down confusion. It offers additional keys for discounted price which is a great bonus. I had one key to a cabinet, that KeyMe could not make a key for me. That was disappointing to me. Overall, great experience. I know what to expect the next time I use it. Thanks