Good product but impatient customer service Good product, but very Impatient customer service. I would grade it an F if I could. Improvement is necessary !!

Know this before ordering ... The process of ordering the key was easy. However, I was not told on the machine I ordered from that the blank was not available in the machine until I put in all my information. It took longer than the 3 days I was advised (by a few days) and then the key did not work. After about a minute of jimmying it, it did turn, but that would be a hassle to use it. There was no return information included or information on what to do if they did not work.

Used a KeyMe self service key machine… Used a KeyMe self service key machine in January 2024 in Walmart store at 4444 W VINE ST KISSIMMEE, FL, 34746. Instructions easy to follow, low price with price offers for blank type and more than 1 copy. Cut keys were perfect.

OK, security concerns All went well. Biggest concern was the key data that had to be sent out ( internet) to be made. I have no idea how or IF the data is encrypted and / or sent & stored securely. Plus.... is the information DELETED without backups that could be hacked or stolen somehow. I need assurances.

I made 2 different accounts. I made 2 different accounts, one with my wife's car and email and one with my email and car. Her car keys worked that I got made ,mine had a tooth missing so it won't start my car, 80$ down the drain on something I can't take to get fixed. Like I said my wife's worked fine, I'm happy, I don't lose my keys like her lol. It's a great idea and works but the scanner didn't scan my key good ( I'm guessing it's the scanner) .