Great Key-osk It was such a breeze. So simple, self explanatory and great end result! I’ve been needing to duplicate a key but didn’t want to go into a hardware store, find a clerk, etc. So when I saw your machine in a neighborhood grocery store I used it. My key works like a charm. Again, it was such a breeze and no assistance required. 😊

Good product but impatient customer service Good product, but very Impatient customer service. I would grade it an F if I could. Improvement is necessary !!

Not anywhere near the service they claim to be or have They claim to be better than a locksmith and have a 100% price guarantee. Well, they weren’t either of these. The keys didn’t work, and they didn’t refund my original payment, upon initial contact. After much prodding, I’m supposed to be getting the full price back in a refund. We shall see! But for now, I don’t suggest that you use this kiosk system. As you can see, the kiosk cut isn’t anywhere near the original key.

Both keys don’t work Both keys don’t work - the one from Walmart is so much higher (cut in the key) than original- second key in the mail looks close but doesn’t work - bummer that it didn’t work…..

Know this before ordering ... The process of ordering the key was easy. However, I was not told on the machine I ordered from that the blank was not available in the machine until I put in all my information. It took longer than the 3 days I was advised (by a few days) and then the key did not work. After about a minute of jimmying it, it did turn, but that would be a hassle to use it. There was no return information included or information on what to do if they did not work.