Price is over the top. I love having keys with different colors/team mascots/designs, etc so at one glance I know where it goes. But seriously? $8 a key when the machine does all the work. I know, maintenance, debit/credit card fees, etc. But still extremely high and not a lot of design choices at my store.

Key made from stored image didn't work. I made a key from one stored in memory. The first key I copied and that created the stored scan worked. However, the key made from the stored scan did not work. The refund was prompt and painless. One note, when logging into the Kiosk to make a key from one stored on my account, the Kiosk required "dual-authentication" via my cell phone. In theory, great. In practice, you get locked out of your house and leave cell phone inside. It's the same problem w/ computer password managers that need to dual authenticate to your phone, that you lost.... lol. Sometimes you just want one password that you trust.

Great Key-osk It was such a breeze. So simple, self explanatory and great end result! I’ve been needing to duplicate a key but didn’t want to go into a hardware store, find a clerk, etc. So when I saw your machine in a neighborhood grocery store I used it. My key works like a charm. Again, it was such a breeze and no assistance required. 😊

Your machine wouldn't take my business… Your machine wouldn't take my business credit card so I had to pay with my personal card. Your location question didn't recognize my location. I recommend you do not send these review requests if they don't work. Waste of my time.

The automated machine cut my house keys… The automated machine cut my house keys quickly and they were perfect. They worked without any issues. Unfortunately, my other key could not be cut, but no one seems to have those blanks, so I am not complaining. I highly recommend their quick and accurate key-cutting service!