Anonymous
GBNot anywhere near the service they claim to be or have They claim to be better than a locksmith and have a 100% price guarantee. Well, they weren’t either of these. The keys didn’t work, and they didn’t refund my original payment, upon initial contact. After much prodding, I’m supposed to be getting the full price back in a refund. We shall see! But for now, I don’t suggest that you use this kiosk system. As you can see, the kiosk cut isn’t anywhere near the original key.
Locked out
GBKnow this before ordering ... The process of ordering the key was easy. However, I was not told on the machine I ordered from that the blank was not available in the machine until I put in all my information. It took longer than the 3 days I was advised (by a few days) and then the key did not work. After about a minute of jimmying it, it did turn, but that would be a hassle to use it. There was no return information included or information on what to do if they did not work.
S. Valued Customer
GBOK, security concerns All went well. Biggest concern was the key data that had to be sent out ( internet) to be made. I have no idea how or IF the data is encrypted and / or sent & stored securely. Plus.... is the information DELETED without backups that could be hacked or stolen somehow. I need assurances.
Corina
GBConvenient Very helpful and easy to make my key copy. I liked the instant selections and the deals. I ordered all 4 copies together because it was easier but would’ve like to be able to ship a couple designs under the buy 4 deal. It would've been better if the machine had a menu , website, directions, or payment posted on it saying it is card only, no cash, BEFORE having to put a key into it.
Raul J Silvera
GBWorst service ever Worst service ever. After we call them and they told us that they will arrived in 35 min, we had to call them because they didn’t arrive and then they said 20 more min, and never showed up, we tried to call them again and did not answered the phone, even the 24/7 call center, never pick up. We wait until 2 am and leave to a hotel with our 2 new born babys. Worst service ever