Good product but impatient customer service Good product, but very Impatient customer service. I would grade it an F if I could. Improvement is necessary !!

I had several keys made at the same… I had several keys made at the same time. This made the process a little confusing to me but also a great value. It made me having to keep the different keys separate to cut down confusion. It offers additional keys for discounted price which is a great bonus. I had one key to a cabinet, that KeyMe could not make a key for me. That was disappointing to me. Overall, great experience. I know what to expect the next time I use it. Thanks

Price is over the top. I love having keys with different colors/team mascots/designs, etc so at one glance I know where it goes. But seriously? $8 a key when the machine does all the work. I know, maintenance, debit/credit card fees, etc. But still extremely high and not a lot of design choices at my store.

Know this before ordering ... The process of ordering the key was easy. However, I was not told on the machine I ordered from that the blank was not available in the machine until I put in all my information. It took longer than the 3 days I was advised (by a few days) and then the key did not work. After about a minute of jimmying it, it did turn, but that would be a hassle to use it. There was no return information included or information on what to do if they did not work.

Your machine wouldn't take my business… Your machine wouldn't take my business credit card so I had to pay with my personal card. Your location question didn't recognize my location. I recommend you do not send these review requests if they don't work. Waste of my time.